Petsmart - Tricking Customers is Just Wrong
When you have a sign buy one get one free and post it on the shelf of canned cat food, one would think that is the case.But alas,with Petsmart it means read the fine print where it says buy a bag and get a can.
At the till I said that is not right and got the response "a lot of customers read that sign wrong", Well dah...Change the sign. I kept a photo just in case. If one read all the fine print one would never get out of the store.
If they have to fool the customers into buying their product, maybe they should take a look at service.Yellow highlite is the main point but printed very small.
Reason of review: Crappy Signage.
Monetary Loss: $7.
Preferred solution: Let the company propose a solution.