2325 S Stemmons Fwy, Lewisville, TX 75067, USA
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On August 22nd, 2018 I went to a PetSmart for a male Cavia Porcellus (derogatory referred to as "Guinea Pigs" but I am going to refer to them as Cavia Porcellus or just Cavia) he is alive and growing.

But on November 10th, 2018 at 2325 South Stemmons Freeway, Lewisville, Texas 75067-8754 Phone: (972) 315-9271 I went for a female Cavia. I named her Cinnamon as she resembled others I had years before also named Cinnamon. She even behaved identically to them, as if she recognized me even before we met.

Unfortunately, Cinnamon has DIED did not even live much longer than TWO MONTHS.

I have decades experience in raising Cavias and have never encountered this before. Meaning that every Cavia from a Pet Shop had lived for 5, some times 6 years. I must have a replacement, even though I hate the word replacement with no restrictions on location, date, and time. and must replaced with a healthy Cavia.

Reason of review: Bad quality.

Monetary Loss: $45.

Preferred solution: Replacement.

Petsmart Pros: Layout of store.

Petsmart Cons: Customer intimidation, Unhealthy pets that die.

  • dishonest
  • Customer service lacking
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