Haysville, Kansas
Featured Not resolved

I did not ask for my Schnauser, Jagger, to be shaved! But they shaved his legs and skirt to the skin, shaved so close it scraped his skin and it was bleeding.

No other dogs were there at the time with two groomers, he was finished in one hour.

Groomer had the other girl come out when we picked him up, she was hiding...

He started behaving differently and now won't go for a walk in the morning.

I know they can't fix this since the problem has to grow back. Seems like they could offer a store credit or something.Mgr offered nothing so I won't be back to any PetSmart!

Product or Service Mentioned: Petsmart Dog Grooming Service.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Oct 31, 2016.
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When a dog goes in matted they must be shaved down and it is the matts that irritated the skin, not the grooming. If people would take proper care of their dogs between grooming this would not happen

Naples, Florida, United States #1237881

What did you ask them to do then?

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