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I would not recommend Petsmart grooming. We brought our french bulldog there for a bath and nail trim.

An emailed appointment confirmation was sent to my email. I arrived promptly for my appointment. The 20 something millenials working at there said they had no record of that appointment time. I quickly became concerned because they did not care and became defensive when i showed them emaioed confirmation.

They stated it was not their email. That was interesting because it said "Petsmart". Not their email? They gas no care of their customers.

And who knows what they would do to the dogs, when cannot even keep appointment times straight.

We have a french bulldog and they need extra tlc because of their snout and breathing. Will never go there again, and will post anything I can so no one else goes there either.

Reason of review: Poor customer service.

Location: 162 S Gary Ave, Bloomingdale, IL 60108, USA

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