214 Turnersburg Hwy, Statesville, NC 28625, USA
Not resolved
Additional Fees
Allergens Information
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Style and Design
Value for money

Took my 3 month old puppy to the Petsmart in Statesville, NC and after paying for the services we realized they had not put our dogs collar back on. We walked back into the grooming area as the last two groomers were cleaning up to over hear them talking about how stupid we were to have a puppy that we would pay $70.00 to have groomed.

When they realized we were standing there they shut up and the one that kept asking for a tip went running to the back. Needless to say the tip went back in my pocket and I’ll be taking my 3 dogs elsewhere for grooming.

Product or Service Mentioned: Petsmart Customer Care.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment