Took my 3 month old puppy to the Petsmart in Statesville, NC and after paying for the services we realized they had not put our dogs collar back on. We walked back into the grooming area as the last two groomers were cleaning up to over hear them talking about how stupid we were to have a puppy that we would pay $70.00 to have groomed.
When they realized we were standing there they shut up and the one that kept asking for a tip went running to the back. Needless to say the tip went back in my pocket and I’ll be taking my 3 dogs elsewhere for grooming.
Product or Service Mentioned: Petsmart Customer Care.
Reason of review: Poor customer service.