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FYI, everyone that works with animals loves animals. Mistakes may be made here and there but it doesn't happen very often. Think of how many people with their pets get grooming services that are completely happy all over the country every day. Suing these places never...
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3.0
#1402007
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Ibtried to order something on line to pick up at the store for the 5 percent discount but it would never go through. When i went to the Roosevelt blvd store, i informed the cashier, that i thought it might have went through, but to the Bustleton store. She just...
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4.2
#1400260
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We have a Beagle and we went for Grooming to Petsmart at Scarbrough. He was fine when he went inside, but after coming back he was not happy, he was terrified of something. He didn't eat or drink the next day and it took him almost a day to recover from the shock. He...
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h.kitchener
h.kitchener

Dollar stores sell the grooming brushes and such for a dollar apiece. Perhaps you were unaware that you can "groom" a dog yourself instead of paying some unknown person to do ...

2.2
#1398095
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Took my 3 month old puppy to the Petsmart in Statesville, NC and after paying for the services we realized they had not put our dogs collar back on. We walked back into the grooming area as the last two groomers were cleaning up to over hear them talking about how...
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2.2
#1396609
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Petsmart - Horrible

Brought 8 fish from Petsmart 2 weeks ago only have 4 left & their fish brought ick to my tank never again 60$ lost
1.0
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Website
#1395307
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Petsmart - Simply Nourish Salmon Recipe Dog Food
Petsmart - Simply Nourish Salmon Recipe Dog Food
Petsmart - Simply Nourish Salmon Recipe Dog Food
Petsmart - Simply Nourish Salmon Recipe Dog Food
My dog is on a raw diet, however I was in the process of moving and he was out of food, so I purchased a large bag of Simply Nourish Salmon Recipe. When I got halfway through the bag, had this nice surprise (see photos). Looks to be mold. Will definitely be going back...
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1.0
#1394531
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I asked my wife to pick up $7 filters (Marineland C - 6 pack) for my fish tank. When she told me they cost $22 I checked the receipt and sure enough it was $22. When I brought them to the store they scanned it and said yes, they are $22, I said online they are $7,...
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Anonymous
Jam

It’s pretty well known that they do this, I just have Petsmart tabs open for what I want to buy and price match while I’m buying. Not that big of a deal.

I didn't like
  • Different prices for online and inshore purchases
#1390779
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I have somehow found myself on the email distribution of Petsmart. This has been going on for several years. I get receipts for items that I did not buy, in. state which I do not live, for pets that I do not have. Despite my efforts to redirect them to the customer who...
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Anonymous
Reese

Just block the sender? No law firm is going to take on a case where the issue is “I sometimes get emails from PetSmart that I don’t want because I can’t figure out how to bloc...

#1387003
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I have been a pet smart client for over 8yrs. I have 2 shitzus that have been groomed satisfactorily without any complaints until the manager at Eglinton av/Laird decided not to groom one of my dogs the day of her scheduled appnt. My dog is in good health and under...
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1.0
I liked
  • Used to like taking him there
#1385497
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Contact Petsmart

Mailing Address:
PetSmart, Inc.
19601 North 27th Avenue
Phoenix, Arizona 85027
United States
Phone:
(888) 839-9638
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Petsmart Products and Services

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Petsmart - Lateesha H

Not happy with Lateesha H. She need to be fired. Brought my dog in and she refused to groom him,because she was ready to go home. And he was on the appt. I will go else where after this because of her
1.0
Details
Additional Fees
Allergens Information
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website
#1384305
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