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Online order

4.4
PetSmart - Online order
PetSmart - Online order
PetSmart - Online order
PetSmart - Online order
PetSmart - Online order
PetSmart - Online order
Original review updated by user Dec 27, 2022
So first of all .. I love yalls store. I do. I always have. And quite frankly I've always had good experiences. And in all reality, this isn't Petsmarts fault (I think). But look --Whoever is in charge of slapping the size number of the jerseys and on the online...
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ID
#4248909 Review #4248909 is a subjective opinion of poster.
Pros
  • Selections
  • Timeliness of my order
  • Website itself

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Verified Reviewer New Reviewer

Didn't receive merchandise

PetSmart - Didn't receive merchandise
My shipment was delivered to someone else. I would like a refund please. I took a picture of my front door like asked. Please tell me how to send it to you.
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#4321654 Review #4321654 is a subjective opinion of poster.
Loss
$64
Preferred solution
Full refund

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My order cancellation

2.4
PetSmart - My order cancellation
Hi It's my second online order that got cancelled and I do t see my money back again. First one was few months ago and was paid by credit card. After waiting for order few days I check my online account and noticed it was cancelled. Then waited for my money back...
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#4232459 Review #4232459 is a subjective opinion of poster.
Location
Windsor, Ontario

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Verified Reviewer New Reviewer

Unhappy customer/ grooming

1.0