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I took my girl Jazmin to be groomed at PetSmart she loves being pampered, but this was no good for her this day! When I went to pick her up she was shaking and was just not herself! Did not notice anything out of sorts just figured it was a different person different...
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  • Grooming salon needs shut down they are animal abusers
#1191094
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Petsmart - There is NO EXCUSE to Abuse a Dog.

I used to be a Groomer there, and I saw so many violations and violators, and that is the reason that I quite. I now take my dog where I can watch them groom her and it is less expensive. My dog is very excited when I ask her if she wants to go and see her New Groomer.
#1190683
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I too had a horrible experience with PetSmart. My pet was injured and I turned to Facebook where I found that I was in no way alone. Please search for my Facebook group justiceforgunnerandotherfurbabies. Also look for my new site justice4ourfurbabies dot com. You will...
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1.0
#1190676
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The Moorestown New Jersey store on Nixon Drive went down hill in 5 months. The management doesn't know what they're doing and rude. The store is dark in there. There's no employees around to help you. The store used to be full of customers and employees. It's like a...
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Anonymous
Joanne Daniels

Someone should start a petition on behalf of the former employees and former managers since L'erin Gaines took over as the store manager there. This guy is the cause of peopl...

Anonymous
Joan Lipencott

I agree, I was in there the other day. That store has changed for the worse. I noticed it but, I didn't care enough to really say anything. There is a big difference in sta...

1.5
#1190091
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I have used their purchase online and pick up in store option a few times. It clearly states on the website orders will be ready for pick up in an hour or less. This has NEVER happened. the shortest amount of time it has taken them is 3 hours, and I'm still working on...
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1.7
#1189688
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Left dogs overnight brought my own food for them,and bedding one dog is fourteen the other is ten . When I came to pick up I saw the girl get there beds and then go somewhere else to get the dogs, I asked why they didn't have there beds she proceeded to tell me that...
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1.0
#1187982
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I took Cookie for a Pawdicure Plus in November when they were running a special on that particular service...the Pawficure Plus includes nail trimming, ear cleaning teeth cleaning, and a bandana.....apparently, there was a miscommunication, or the groomer couldn't...
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1.6
#1187511
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Petsmart - Cobwebs in Dog Food
I only buy my dog food from Petsmart in Ontario Canada and only Simply Nourish. I was concerned because one of my dogs has not been well - This morning I gave my dogs food and noticed there was cobwebs (like cocoon) in Simply Nourish dog food. Absolutely disgusting, my...
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1.0
#1184008
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I took my Yorkie to be groomed at Petmart Thursday Jan 25 2018 store # 1358 on Tomball PKWY when I got him home his leg was hurting an swollen! I believe they droped him while on the table I called they didnt care! This Dog is my child to me that is how much love I...
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3.7
#1181998
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Contact Petsmart

Mailing Address:
PetSmart, Inc.Store Support Group
19601 North 27th Avenue
Phoenix, AZ 85027
Phone:
(888) 839-9638
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I dropped off my dog and they said they needed to keep her 6 hrs.! They didn't have any dogs on the tables. The place looked empty. I asked why and they said they wash all the dogs first at once, then bring them out to be groomed.They asked if I would like a call when...
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#1179013
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