Petsmart Reviews and Complaints
Add to comparisonPetsmart - Depends upon the management
I took my Sheila to the one on the East side of Sioux Fall, SD It was for a bath and nail clipping. She was very happy with them and it was obvious. They did a great job. They aren’t the cheapest, but the way they treated Sheila, it was worth it.
Warning: if you sign up for Autoship, Petsmart will NOT send you a reminder email that an order is pending, so you can adjust the order date (Amazon does, Chewys does, etc., etc.). If you plan on remembering the schedule you set and don't need to revise it, then no...
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I purchased a 10 gal aquarium yesterday evening...As i am setting it up today i realized the led lights were missing..i the called and spoke with Caitlin the manager at stockyards location and she insisted I dismantle the entire set up and return mean while 5 of my...
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Walk into Petsmart, went to the Gerbal / Hamster area. After about 5 min , I had asked an associate for help. They explained they are busy with the fish department. So i wait 20min, while looking a gerbal / hamster items. I choose a nice cage, and a bunch of tubes ect....
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I booked our two cats for grooming for today, the Labor Day, at the Alamo Ave Petsmart store in Cincinnati, and brought my two cats there but was only told by the grooming saloon that the appointment is for the next Monday, not today. That is impossible because I...
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Petsmart - App not working
Offered to place the order but that doesn't help wit my current delivery date as I have a subscription that should have been here by now.
The service was crap, I went in for a nail trim for my dog. Immediately the girl cut too far and made him bleed and didn't care that he was crying, went to second leg and cut him deep again, causing that leg to bleed too. I told her to stop since she obviously didn't...
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The worst grooming experience ever! I had Irene cut my puppy’s hair and she completely ruined her. Not only did she take a razor to her face (which is absolutely traumatizing for her puppy), she didn’t listen to what I wanted for her. I told her to only trim a little...
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Petsmart - Salon
Tried to take my dog in today for a nail trim. Basically if your dog whimpers or breathes hard they will not allow services. My dog did not offer to bite or growl. How can you not get your dog worked up when you have to wait and walk around the store with treat, toys and other dogs roaming the aisles.
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Went in planning on purchasing 2 fish for our established tank. After waiting for 15 minutes for an associate we were finally welcomed. I had a simple question of "what fish will be comfortable with guppies". We had to wait for the girl to go in the back and google it,...
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