Not resolved
Additional Fees
Allergens Information
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Style and Design
Value for money

I purchased a 6 pound bag of Purina Pro Plan Focus Puppy Lamb & Rice. There was a tag that said buy 1 get 1 free.

The catch, the price per bag on the store shelf was doubled a 6 pound bag when buy 1 get 1 free was not available . So I really paid for both bags. The Petco price was 8.97, PetSmart price was 17.99. Be aware of what you are buying at PetSmart.

I have been a PetSmart customer for 10 years, and have purchased many products for my local animal shelter. I will never enter a PetSmart store again.

Product or Service Mentioned: Petsmart Buy One Get One Free Deal.

Reason of review: Pricing issue.

Monetary Loss: $9.

Preferred solution: Do not contact me. The $9 is not important, staying away from Petsmart is very important to me. My friends will honor my request to never shop at Petsmart..

I didn't like: Being cheated, Customer service.

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