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Milton pet smart is terriable assistant store manager believe her name was Kim, my husband and I were shopping this afternoon for pet care items and im assuming she never knew my husband was deaf well she made a comment as she walked away after speaking with her she rolled her eyes and told a cashier that wow some customers are so *** sometimes like how many times to I need to describe an item to someone, I was in tears. Where an older couple just trying to receieve proper customer care and this comes from a managers mouth.

Should be a shamed of yourself.

Never will i shop here again at any location. Rude employees

Reason of review: Poor customer service.

Location: Oakville, Ontario

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