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3.0

Spring hill, florida, pet salon manager jennifer. Last visit, I have a 10 lb apricot poodle, when picked up, he had a buzz cut, had 2 cuts on belly and top was all different levels and ears cut like a lamb.

When asked what happened told he was matted, Jennifer had no choice. Asked why no call to let me know before, said busy. Took back this time and Jennifer said would be the same. Left and took elsewhere and got the perfect poodle cut and cost less.

Petsmart all about numbers, not quality.

And that salon manager has the worst personality and attitude. Should be replaced.

Reason of review: Poor customer service.

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