Product: Petsmart Grooming Service Clear all filters (0 of 209 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Petsmart - Grooming

Untrained and lacking fully functioning clippers, scissors and table
Product
Petsmart Grooming Service
#1414718
Reply to reviews
Never taking my dog back to this grooming salon again. Today, i found out by one of the groomers that our babies are put in kennels right after their bath, while they are still wet, so they can air dry while the groomer gives baths to other dogs. I know this is a...
Read more
Product
Petsmart Grooming Service
#1412845
Reply to reviews
Saw a dog being hung by its neck for a long 10 seconds before the person giving it a trim could return it to the table. The dog must've weighed 50 lbs. No matter. If you are trimming a dog, be responsible for it's safety when it's teathered for a trim.
Read more
Anonymous
Marty

I have to honestly say if I saw any employee hanging one of my dogs by their neck for any reason, I would remove my dog(s) immediately and call the police for animal abuse. Fo...

4.2
Product
Petsmart Grooming Service
#1367263
Reply to reviews
I took my Labrador mix to petsmart like I always have done. When I arrived the lady greeted me at the counter and then asked what I wanted to be done for my dog as far as grooming. I told her bath, nails trim, etc. The lady who was going to do it came up and got my...
Read more
Product
Petsmart Grooming Service
#1366470
Reply to reviews
The worst grooming experience ever! I had Irene cut my puppy’s hair and she completely ruined her. Not only did she take a razor to her face (which is absolutely traumatizing for her puppy), she didn’t listen to what I wanted for her. I told her to only trim a little...
Read more
1.0
Product
Petsmart Grooming Service
#1338933
Reply to reviews
Show

Petsmart - Rude as ***

These people and the manager are so rude. The entire store needs to take training courses the grooming manager lets the staff do whatever the *** they want to do and it's acceptable
1.7
Details
Additional Fees
Allergens Information
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website
Product
Petsmart Grooming Service
#1296192
Reply to reviews
I've been having two English Bulldogs groomed since 2013 or so. $24.99 Bathed, Nails clipped, Anal Massage, Ears checked and Brushed. I called today for an appointment and the very rude person on the phone acted like I was wrong and told me she didn't know what it...
Read more
Product
Petsmart Grooming Service
#1276208
Reply to reviews
Show

Petsmart Grooming Service Review

I always took my pet to the same groomer at petsmart but the regular groomer could not. Bath. Him this time. When i picked him up and took him home he was limping on his back left leg. I asked the mgr what happen to my pet. She. Said. She did not know dont ever take your pet to petsmart go elsewhere
1.0
Details
Additional Fees
Allergens Information
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website
Product
Petsmart Grooming Service
#909506
Reply to reviews
I have been using PetSmart grooming for years. On their recommendation I came early (like always) and on an off day so that the dog could take many breaks (like always). On arriving (on time) the groomer was LATE, she just started that she wouldn't groom him. It was...
Read more
Product
Petsmart Grooming Service
I didn't like
  • Incompetent groomers
  • Ruined his appearance
  • Service and staff poor
#820509
Reply to reviews
Complaint of grooming services. Today, Sunday March 27, 2016 I took my Malti-Poo to be bathed and trimmed at your 9515 South Blvd Charlotte North Carolina location. ( I typically use your Rock Hill SC location, but because of the holiday I was in Charlotte). I...
Read more
1.0
Product
Petsmart Grooming Service
#818154
Reply to reviews