Sebastopol, California
1 comment
Not resolved
3.0
Details
Additional Fees
Allergens Information
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website

Horrible service when grooming.Our first time at Petsmart in Santa Rosa, CA.

I only asked for a puppy bath for my 3 month pomeranian and for her sanitaries, paws and ears to be trim. When they called to pick up my puppy the first thing I saw was that her face had a full haircut without my consent. Her paws and sanitaries didnt had a trim. When I went back, they made i had to wait and still didnt got her paws trim or where she pees, only her butt and under her paws.

The picture in the tile wood floor was this morning and the other one is right now. This is my first and last grooming with Petsmart.

Not happy at all, this was like going to the salon and only saying you want only the tips to be cut off and end up like Dora the explorer.Plus i paid for a grooming that had a bow or bandana added and still didnt get that.

Review about: Petsmart Dog Grooming Service.

Reason of review: Bad quality.

Had an Experience with Petsmart?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Lisa.Perez23
Sebastopol, California, United States #1213812

Oh I didn't mention that when she came home, she started vomiting. I was told for being a military you get a 10% discount and they gave me no discount for something I didn't like. Don't offer discounts for active military members if you're not going to honor it.

You May Also Like

Petsmart Dog Grooming Service Review Petsmart "...I took him to a petsmart so I didn't expect anything great, however I got home and noticed blood on his ear this lady cut part of his ear!..." Read more Petsmart - Shaved Schnauser Petsmart "I did not ask for my Schnauser, Jagger, to be shaved! But they shaved his legs and skirt to the skin, shaved so close it scraped his skin..." Read more Petsmart - Not Accepting New Clients Petsmart "I live in Frederick Md and called the Petsmart located at 2450 Osprey Way to book an appointment to get my cat Sophie groomed. Bath,nail trim and sanatary trim.I was..." Read more Petsmart - Bad grooming Petsmart "I took my Shih-tzu to Petsmart, after 8 hours i picked him up and at the moment could not see anything, because all the scratches where under. He came..." Read more DOES BANK OF AMERICA RECEIVE $$ REFERRALS FROM BOOSTABILITY Bank Of America "VERY FEW BUSINESS CEO COULD COME WITH ONE SINGLE REASON WHY BANK OF AMERICA WOULD ALLOW BOOSTABILITY A COMPANY FRANKLY LESS THAN ONE PERCENT OF FLORIDA BAR ASSOCIATION MEMBERS EVER..." Read more Rodan and Fields - LASH BOOST - Consumers Beware!! Rodan and Fields "Curious- why does last boost contain lye? And people put this on their eyes! ("Sodium hydroxide"- NaOH).... Although caustic soda is not a systemic toxin, it is however extremely corrosive..." Read more Brent Guild SCAM IGALEN VICTORIA Igalen Victoria "BRENT GUILD SCAM IGALEN. STAY AWAY FROM THIS MAN & IF YOU EVER GET A CALL OR MEET THIS PERSON, CALL THE POLICE RIGHT AWAY! TOTAL SCAM ARTIST CURRENTLY BEING..." Read more GOOGLE HAS BEEN ONE THE GREATEST GIFTS FROM OUR CREATOR Google "FROM THE DAY I PASSED THE STATE BAR GOOGLE HAS AND CONTINUES TO IMPROVE BUSINESSES AND PERSONAL LIVES ON PLANET EARTH. VICTORLAWCENTETS.COM TOPCREDITDEBTSOLUTIONS.COM ORPHANSFOUNDATION.ORG ALLLEGALDOCUMENTS.COM OWE THEIR SUCCESS TO GOOGLE..." Read more