Manufacturer: Petsmart Category: Grooming Services Clear all filters (45 of 45 reviews match)
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Petsmart Dog Grooming Service Review from Sebastopol, California
Petsmart Dog Grooming Service Review from Sebastopol, California
Our first time at Petsmart in Santa Rosa, CA. I only asked for a puppy bath for my 3 month pomeranian and for her sanitaries, paws and ears to be trim. When they called to pick up my puppy the first thing I saw was that her face had a full haircut without my consent....
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Anonymous

Lisa.Perez23 Oh I didn't mention that when she came home, she started vomiting. I was told for being a military you get a 10% discount and they gave me no discount for something I didn't l...

By the time they took my dog back, the other groomers still hadn't arrived. I pulled the manager aside to complain, and was told they would get a "stern talking to". Hello? I specifically signed up for that time because I had other things to do that day, and your...
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2.6
I didn't like
  • Grooming incompetance
  • Lack of professionalism
#911352
Reply to reviews
Petsmart called and belittled us, saying dog should have been there already. Brought dog in, were told we would need to reschedule as groomers were going to lunch. Management was no better. If you love your dog, avoid Concord NH store! The one dog groomed came...
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I had an older dog who was groomed by a wonderful lady. Since my dog passed a few years ago, we got another dog. I took her to be groomed and was happy to see the same groomer was still there. Well this year she left, then we tried another lady, and she left, then I...
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I didn't like
  • Grooming salon
#905951
Reply to reviews
Recently I had my poodle in for a groom at Owen sound store, It wasn't a groom more like a ***, I was in tears when I arrived to pick her up and seen her. The Groomer a older woman around late 50,s was rude to me & obnoxious, I won't put her name up here , I went home so upset I'll never go to petsmart...
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Anonymous

SOYC Why would you NOT post her name??? You want others to have the same experience? Call Corporate and report her, BY NAME. She needs to be held accountable for what she did. She ...

My 1 yr old bichon frise Lollypup has been with petsmart grooming, banfield, and petperks rewards ever since we brought him home. Today we have him for grooming in petsmart hilltop plaza in virginia beach with the groomer named jordyn, the first my lollypop saw her...
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I have taken my 14 years old small dog to grooming last year they cut his nail to short this time they cut him under the arm and it got infaction.im just concern with rocky mount nc grooming an this will be last time.i was very mad..you got people who dont care a ***...
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Featured

Petsmart - Grooming
Petsmart - Grooming
Petsmart - Grooming
A once affectionate and fun-loving dog is now a neurotic mess. He won't come out from under the bed, does not sleep at night, and shakes constantly. This incident happened several days ago, and there has been no change in Max's demeanor. In addition, my niece is a...
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Anonymous

Anonymous Did you contact the parent company. Contact the local news. Contact every animal welfare organization in writing with your experience.

Anonymous

Anonymous Dear God, what did they do to him? My prayers for your niece and Max.Petco isn't much better. These chain pet stores should not be allowed to touch animals.

1.0
I didn't like
  • Service and staff poor
#887920
Reply to reviews
Petsmart Dog Grooming Service Review
Grooming Salon Today July 23, 2016 I took my 10 month old 4LB Shorkie to Petsmart in Barrhaven as I always do to get groomed. He is special needs and I have made that clear to them since I have been taking him there since 2 months old. He has kidney failure and ataxia...
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Why would I come at 7 if she just said they don't start till 8?? There are other groomers I can take my dog to!! My dog was being groomed by Petsmart while I was in NY & after moving here I continued cause I liked the way Chrissy was grooming my dog. Chrissy was...
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