Manufacturer: Petsmart Category: Grooming Services Clear all filters (43 of 43 reviews match)
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Arrived with both, were told to take one back and wait for call. Petsmart called and belittled us, saying dog should have been there already. Brought dog in, were told we would need to reschedule as groomers were going to lunch. Management was no better. If you love your dog, avoid Concord NH store! The one dog groomed came down with sickness. These people are horrible! They are nasty, and obviously only care about money - not your pet. ...
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I had an older dog who was groomed by a wonderful lady. Since my dog passed a few years ago, we got another dog. I took her to be groomed and was happy to see the same groomer was still there. Well this year she left, then we tried another lady, and she left, then I went to take my dog this week(8-23-16) and the lady I scheduled her with was gone!!!! My dog is a little anxious, only a year old and has had hip surgery, so she needs TLC and an...
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I didn't like
  • Grooming salon
#905951
Recently I had my poodle in for a groom at Owen sound store, It wasn't a groom more like a ***, I was in tears when I arrived to pick her up and seen her. The Groomer a older woman around late 50,s was rude to me & obnoxious, I won't put her name up here , I went home so upset I'll never go to petsmart again , I am disgusted as much with the older woman's attitude as I am with the groom.
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Anonymous

SOYC Why would you NOT post her name??? You want others to have the same experience? Call Corporate and report her, BY NAME. She needs to be held accountable for what she did. She ...

My 1 yr old bichon frise Lollypup has been with petsmart grooming, banfield, and petperks rewards ever since we brought him home. Today we have him for grooming in petsmart hilltop plaza in virginia beach with the groomer named jordyn, the first my lollypop saw her seems he doesn't like her on the spot so I was a little awkward to proceed the grooming services. I wanna bring him back home but she said he will be alright. But I am still worried....
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I have taken my 14 years old small dog to grooming last year they cut his nail to short this time they cut him under the arm and it got infaction.im just concern with rocky mount nc grooming an this will be last time.i was very mad..you got people who dont care a *** an dont need be there.please come before any more gets butch up.this 2 times they hurt my dog.grooming need be shut down you havent got people who can do job..
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Featured

A once affectionate and fun-loving dog is now a neurotic mess. He won't come out from under the bed, does not sleep at night, and shakes constantly. This incident happened several days ago, and there has been no change in Max's demeanor. In addition, my niece is a nervous wreck ... She's so worried about her puppy and has stayed awake with him night after night to comfor him. He has been to the vet, and the vet bills are growing. Thanks...
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Anonymous

Anonymous Did you contact the parent company. Contact the local news. Contact every animal welfare organization in writing with your experience.

Anonymous

Anonymous Dear God, what did they do to him? My prayers for your niece and Max.
Petco isn't much better. These chain pet stores should not be allowed to touch animals.

1.0
I didn't like
  • Service and staff poor
#887920
Grooming Salon Today July 23, 2016 I took my 10 month old 4LB Shorkie to Petsmart in Barrhaven as I always do to get groomed. He is special needs and I have made that clear to them since I have been taking him there since 2 months old. He has kidney failure and ataxia which is not contagious and is incurable. The only thing about ataxia is sometimes his legs give out and he just lays down. The groomer that we always went to is great she just...
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Why would I come at 7 if she just said they don't start till 8?? There are other groomers I can take my dog to!! My dog was being groomed by Petsmart while I was in NY & after moving here I continued cause I liked the way Chrissy was grooming my dog. Chrissy was booked & was going to let another groomer service my dog. I don't appreciate the run around & will take her somewhere else to get groomed. The staff at Petsmart at festival way...
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A friend of mine brought her dogs to PetSmart, after asking me where I take my dogs... I never intended on her taking her dogs there, I just answered her question. She later called to express her disappointment in the grooming skills. She paid for the basic (wash, cut, ear cleaning, nail cutting, and teeth brushing), but told me that her dogs teeth and ears were still dirty, and it didn't even look like they had hair cuts...but they smell...
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Anonymous

Anonymous If a dog has tartar on the teeth, regular brushing will not take that away. The only way to get existing dental tartar/calculus off is by getting a dental cleaning under anest...

I must say that I am VERY DISAPPOINTED in the grooming skills at the PetSmart on Ramsey St. I usually get my babies groomed reguarly, however, between the cost, and poor grooming skills I only get them done twice a year. And even then, I find myself attemping to improve the cuts by completing the job. Mind you, that I am a customer, not a groomer. PetSmart, on Ramsey St., needs to send ALL their groomers back to grooming school. I don't know...
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