Manufacturer: Petsmart Category: Grooming Services Clear all filters (63 of 63 reviews match)
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Petsmart - Dog Grooming Service Review
Petsmart - Dog Grooming Service Review
Petsmart - Dog Grooming Service Review
Well I took my shih tzu in for his haircut came back to get him wasn't great but didn't care I took him to a petsmart so I didn't expect anything great, however I got home and noticed blood on his ear this lady cut part of his ear! I know my dog would of cried when it...
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Anonymous
cindy

Never ever take your dogs to petsmart. They beat my daughter's dog with a hairbrush and have laid on the animals to keep them still. I have reported them to the BBB and the AS...

Anonymous
Anonymous

Poor baby..that's more than a nick, they should of told you.....good luck....

1.8
Product
Petsmart Dog Grooming Service
#993575
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while have my dog getting her nails clipped. There was another dog being groomed who was jumping and being uncooperative. My dog became excited for a moment because my kids were waving at her threw the window. I made them walk away until she was done. I went in...
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deluviansorrows
deluviansorrows

Hold signs outside the establishment till you get some spotlight. Petsmart can ignore internet criticism because they do most of their stuff in store. Picket them.

Product
Petsmart Dog Grooming Service
#990724
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Petsmart - Dog Grooming Service Review
Petsmart - Dog Grooming Service Review
Pets mart Richmond TX location we took two mini poodles , I explained to the grooming lady Lizzie not to touch or shave the face , I came back to find the poor dog in a horrible shape very badly cut he looks so bad , I called after leaving to speak with the manager he...
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Product
Petsmart Dog Grooming Service
#983113
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Petsmart Dog Grooming Service Review

#826026
Took my puppy to get s haircut the first time and lady wouldn't do it because he wasn't use to it. She also said she cut his nails but they were still the same length.
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When I came to pick up the dog I said that possibly the dog was stressed because of what happened on my last visit. Another groomer,(Jennifer), piped up that she didn't think that's what it was. I almost said "well if both my ears had been cut on a previous visitmight...
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Product
Petsmart Dog Grooming Service
#973231
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WARNING - NEVER GO TO PETSMART in Mississauga, Ontario, Canada. Horrible customer service, poor treatment of dogs and the laziest employees in the world! The bather at this Petsmart traumatized my westie puppy to the point that she called me in a panic almost 3 hours...
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Anonymous
Anonymous

I sympathise with you. I hope you got the answers you needed. Your right it's not about money, you can't put a price tag on the value of our fur babies. I hate petsmart groomi...

1.0
Product
Petsmart Dog Grooming Service
#970208
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Just picked up my shorkie from grooming have been taking her for 8 years to PetSmart always paid 32.00 today they charged me 43.00 when I questioned them they said there is an up charge for weekends.Since when ? I've always taken her on the weekend no problem.Asked to...
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3.3
Petsmart Sister Bay, Wisconsin
Product
Petsmart Dog Grooming Service
#949869
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Made a appointment to have my dog groom at 7:00 am 11-05-16 . show up at 6:55 am wait for for workers to clock in. then i am ask is this Hercules I say yes. This is the would have been the 2 nd grooming for him. The girl ask do you have his vet records? I look at her...
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Product
Petsmart Dog Grooming Service
I didn't like
  • Bad would be good no service
#949660
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Petsmart - Dog Grooming Service Review from Norcross, Georgia
I took my dog in for grooming. They usually cut her ears on the length and brush it. This time chunks of her hair were still coming out while I brought her home. The ears were not at all brushed she has tangles all over. I could understand maybe one specific area but...
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Anonymous
Star

I was thinking about buying hamster and it'shamster supplies at PetSmart after reading these reviews I'm not going to do it

2.5
Product
Petsmart Dog Grooming Service
#947807
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Petsmart - Shaved Schnauser
Petsmart - Shaved Schnauser
Groomer had the other girl come out when we picked him up, she was hiding... He started behaving differently and now won't go for a walk in the morning. I know they can't fix this since the problem has to grow back. Seems like they could offer a store credit or something.Mgr offered nothing so I won't be back to any PetSmart...
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LadyScot
LadyScot

What did you ask them to do then?

Petsmart Haysville, Kansas
Product
Petsmart Dog Grooming Service
#946526
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Told the grooming lady that my dog doesn't need nail cut (cuz he is scared of it). Then she gave him a nail cut and said that he bit her severely(which were just nipping), so she couldn't move forward to the haircut anymore. She said that my dog is too old (6 months)...
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Product
Petsmart Dog Grooming Service
#945860
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