Manufacturer: Petsmart Category: Grooming Services Clear all filters (45 of 45 reviews match)
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Just picked up my shorkie from grooming have been taking her for 8 years to PetSmart always paid 32.00 today they charged me 43.00 when I questioned them they said there is an up charge for weekends.Since when ? I've always taken her on the weekend no problem.Asked to...
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Made a appointment to have my dog groom at 7:00 am 11-05-16 . show up at 6:55 am wait for for workers to clock in. then i am ask is this Hercules I say yes. This is the would have been the 2 nd grooming for him. The girl ask do you have his vet records? I look at her...
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I didn't like
  • Bad would be good no service
#949660
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Petsmart Dog Grooming Service Review
I took my dog in for grooming. They usually cut her ears on the length and brush it. This time chunks of her hair were still coming out while I brought her home. The ears were not at all brushed she has tangles all over. I could understand maybe one specific area but...
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Petsmart Dog Grooming Service Review

#843058
1.0
My dog was injured during his grooming sessions and I thought maybe it was that specific store so I went to another store but they still hurt him
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Petsmart Dog Grooming Service Review

#826026
Took my puppy to get s haircut the first time and lady wouldn't do it because he wasn't use to it. She also said she cut his nails but they were still the same length.
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Petsmart - Shaved Schnauser
Petsmart - Shaved Schnauser
Groomer had the other girl come out when we picked him up, she was hiding... He started behaving differently and now won't go for a walk in the morning. I know they can't fix this since the problem has to grow back. Seems like they could offer a store credit or something.Mgr offered nothing so I won't be back to any PetSmart...
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LadyScot

LadyScot What did you ask them to do then?

Told the grooming lady that my dog doesn't need nail cut (cuz he is scared of it). Then she gave him a nail cut and said that he bit her severely(which were just nipping), so she couldn't move forward to the haircut anymore. She said that my dog is too old (6 months)...
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This is the 4th time I've tried to have my dog groomed at our Sandy, UT Petsmart. I've yet to be able to have the same groomer help....they have a huge turn over of employees and that should tell me everything. I had my dog groomed Oct. 10, 2016. As usual, I asked for...
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Hannah had been groomed 5 months earlier, and PetSmart did a good job. Airedales have to have a 'hairy' chin and furry legs. Today, the check-in guy insisted Hannah was matted (not true) and would have to have all her hair shaved off. This will alter the character of...
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What a crock!!! When I got my dog home, I combed out the mat in 10 minutes. It is obvious that the staff want to get through ASAP each dog. It was obvious this groomer wanted to get out of work ASAP with a little effort as possible. I have spent lots of $$ with...
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2.2
I didn't like
  • No comunication
  • Groomers attitude
#932184
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My dog has a coat like an Sheepdog, but is a mix breed with a poodle. They assessed her and saw matter fur which is why I brought her in. They told me they could spot check and only shave what was too close to cut. The tech showed me what they would do and I agreed...
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I'm writing today as my 14 year old dog was abused by a pet smart groomer in Peterborough Ontario. My appt. disappeared from their computer and they were over booked. This young lady agreed that she had time to fit my boy in, so I left him. BIG Mistake!!!! 5 hours...
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