Manufacturer: Petsmart Category: Grooming Services Clear all filters (48 of 48 reviews match)
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When I came to pick up the dog I said that possibly the dog was stressed because of what happened on my last visit. Another groomer,(Jennifer), piped up that she didn't think that's what it was. I almost said "well if both my ears had been cut on a previous visitmight...
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Petsmart Dog Grooming Service
#973231
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WARNING - NEVER GO TO PETSMART in Mississauga, Ontario, Canada. Horrible customer service, poor treatment of dogs and the laziest employees in the world! The bather at this Petsmart traumatized my westie puppy to the point that she called me in a panic almost 3 hours...
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Anonymous
Anonymous

I sympathise with you. I hope you got the answers you needed. Your right it's not about money, you can't put a price tag on the value of our fur babies. I hate petsmart groomi...

1.0
Product
Petsmart Dog Grooming Service
#970208
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Just picked up my shorkie from grooming have been taking her for 8 years to PetSmart always paid 32.00 today they charged me 43.00 when I questioned them they said there is an up charge for weekends.Since when ? I've always taken her on the weekend no problem.Asked to...
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3.3
Product
Petsmart Dog Grooming Service
#949869
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Petsmart Dog Grooming Service Review

#850389
Took my dog to Petsmart for a grooming or I should say a bath and sanitary groom when I picked up my dog he look like he barely got a bath and trimmed around the groin they were supposed to brush out all the loose hair when I got home I brushed him and got a hairball about the size of a bowling ball obviously they never brushed him out $45 wasted.
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Petsmart Dog Grooming Service Review

#843058
1.0
My dog was injured during his grooming sessions and I thought maybe it was that specific store so I went to another store but they still hurt him
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Petsmart Dog Grooming Service Review

#826026
Took my puppy to get s haircut the first time and lady wouldn't do it because he wasn't use to it. She also said she cut his nails but they were still the same length.
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Made a appointment to have my dog groom at 7:00 am 11-05-16 . show up at 6:55 am wait for for workers to clock in. then i am ask is this Hercules I say yes. This is the would have been the 2 nd grooming for him. The girl ask do you have his vet records? I look at her...
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Petsmart Dog Grooming Service
I didn't like
  • Bad would be good no service
#949660
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Petsmart Dog Grooming Service Review
I took my dog in for grooming. They usually cut her ears on the length and brush it. This time chunks of her hair were still coming out while I brought her home. The ears were not at all brushed she has tangles all over. I could understand maybe one specific area but...
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Anonymous
Star

I was thinking about buying hamster and it'shamster supplies at PetSmart after reading these reviews I'm not going to do it

2.5
Product
Petsmart Dog Grooming Service
#947807
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Featured

Petsmart - Shaved Schnauser
Petsmart - Shaved Schnauser
Groomer had the other girl come out when we picked him up, she was hiding... He started behaving differently and now won't go for a walk in the morning. I know they can't fix this since the problem has to grow back. Seems like they could offer a store credit or something.Mgr offered nothing so I won't be back to any PetSmart...
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LadyScot
LadyScot

What did you ask them to do then?

Product
Petsmart Dog Grooming Service
#946526
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Told the grooming lady that my dog doesn't need nail cut (cuz he is scared of it). Then she gave him a nail cut and said that he bit her severely(which were just nipping), so she couldn't move forward to the haircut anymore. She said that my dog is too old (6 months)...
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Petsmart Dog Grooming Service
#945860
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This is the 4th time I've tried to have my dog groomed at our Sandy, UT Petsmart. I've yet to be able to have the same groomer help....they have a huge turn over of employees and that should tell me everything. I had my dog groomed Oct. 10, 2016. As usual, I asked for...
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Product
Petsmart Dog Grooming Service
#937704
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Hannah had been groomed 5 months earlier, and PetSmart did a good job. Airedales have to have a 'hairy' chin and furry legs. Today, the check-in guy insisted Hannah was matted (not true) and would have to have all her hair shaved off. This will alter the character of...
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Petsmart Dog Grooming Service
#936848
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What a crock!!! When I got my dog home, I combed out the mat in 10 minutes. It is obvious that the staff want to get through ASAP each dog. It was obvious this groomer wanted to get out of work ASAP with a little effort as possible. I have spent lots of $$ with...
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2.2
Product
Petsmart Dog Grooming Service
I didn't like
  • Groomers attitude
  • No comunication
#932184
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