Manufacturer: Petsmart Category: Grooming Services Clear all filters (56 of 56 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
Petsmart - Dog couldn't walk after grooming session
I took my dog in for grooming. Happy, healthy Yorkie. Went to pick him up from a new groomer there and they handed him to me and I put him in the car and he rolled over on his side and just slept and slept when he came home. Next day when I came home from work and got...
Read more
h.kitchener
h.kitchener

Best get an attorney on this ASAP as now that Petsmart is aware of a problem they may try to tell you they don't keep videos very long and, unfortunately yours is now gone. Th...

Product
Petsmart Dog Grooming Service
I didn't like
  • Ethics
  • Incompetent groomers
  • Injured pet
#1071831
Reply to reviews
My wife took our 3 year old shih tzu to petsmart for the first time since our regular groomer was not available. After we picked him up his report card said no fleas and stated he did great. We found a few fleas the next day and even more eggs under his armpits. Tina...
Read more
1.0
Product
Petsmart Dog Grooming Service
I liked
  • How easily they dismissed our issues
I didn't like
  • That they refuse to listen or resolve the issue
#1070009
Reply to reviews
Just wanted to speak of my own experience with Jennifer at petsmart grooming in south Lebanon. I have had two dogs that she has groomed for me. I should add that I had seen many groomers for both since they each had their own unique challenges. The first, Kiba, was a...
Read more
4.4
Petsmart South Lebanon, Ohio
Product
Petsmart Dog Grooming Service
#1067547
Reply to reviews

Petsmart - Way to long to groom dog

#1059109
1.8
My lou lou a small dog has been getting her hair cut by jennifer. Well jennifer quit. So i figured it would be fine to go back. I had 10 am appt n i was told at 930 am she would be ready n 2 hrs. Well i called 3 hrs later they say 2 more hrs. Why do u make appt. I will not be going back 48 to have her groomed. I will give my money to small businesses next time
Comment Be the first to start a discussion
Show

Petsmart - Bad grooming experience

#1040070
BAD grooming experience My dog six month old went for a bath when I picked her up she was not herself, she was scared and cowardly. Never had this happen after agree she is always happy and playing loves her bath. Please do not take your pet to store 8018 in like Charles Louisiana. Not sure what they did to my Zena but it was not good and she is not herself at all!!
Comment Be the first to start a discussion
Show

Petsmart Dog Grooming Service Review

#984146
4.7
My puppy came home wirh fleas i have to deal with before i can take him on for surgery. He went in 2 days ago for a puppy groom before surgery. Now its postponed. What a hassle
Comment Be the first to start a discussion
Show

Petsmart Dog Grooming Service Review

#962079
Took my dog for flea bath went to pick him up and they said he had fleas but has been itching since i brought home but this is tye first time my dog been to hampton location the newportnews location never had this problem the hampton location ripped me off and did.not give the flea bath treatment that was ordered
Comment Be the first to start a discussion
Show
Petsmart - Pet smart grooming is some ***
Petsmart - Pet smart grooming is some ***
I took my puppy to get groomed she went in with hair and i wanted a little cut off she now looks like a rat she is a tea cup yorkie her face hair is un even and she left the top long with a bow why i dont no i took yhe bow off and its long going towards the back of her...
Read more
Anonymous
Anonymous

Your dog was VERY CLEARLY matted. Don't neglect your dog and they won't shave it. The end.

3.1
Product
Petsmart Dog Grooming Service
#1066721
Reply to reviews
I'd like for this information to be passed onto the Owners, General Manager, and or anyone that honestly cares about this location and its customers! I have had several issues with this location, but choose to patronize it because it is the closest, and carries every...
Read more
Anonymous
NEVER AGAIN

My dog went in for 'the works' grooming. We were told it would take 2-3 hours. We had an appointment and arrived right on time.WELL, would u believe he was 'completed' ONE HOU...

Product
Petsmart Dog Grooming Service
#1066106
Reply to reviews
TOOK SWEET LITTLE GIRL PEKINESE TO GET GROOMED WENT BACK 3 HOURS LATER TO PICK HER UP, AND THEY SAID COLDNT DO IT BECAUSE SHE HAD DIAHRREA, OK THATS FINE BUT THEY GAVE HER BACK TO ME WITH *** HANGING OFF HER TAIL, ALL OVER HER LTTLE BUTT,GOING HOME *** ALL OVER MY CAR...
Read more
Product
Petsmart Dog Grooming Service
#1056447
Reply to reviews
its bad enough they said my dog was aggressive while grooming him (which never happened before after going there for many years), yet they waited 3 hours before calling me to come pick him up! the groomer was fairly new and i have to wonder if she knew what she was...
Read more
Product
Petsmart Dog Grooming Service
#1035227
Reply to reviews
It's our choice! My poor dog, a wheaten mix, was taken by someone who had very little grooming experience. She sat in a cage for 3 hours and they started working on her when I came to pick her up. She was barely cut because the poor groomer was so nervous and behind...
Read more
1.0
Product
Petsmart Dog Grooming Service
#1027419
Reply to reviews
A couple weeks ago at the petsmart grooming salon they put my dog on the table incorrectly attached to the harness and he fell off looking like he was choking. They put him back on the table and after his half *** nail trim, they didn't clean his ears shave the pads of...
Read more
Product
Petsmart Dog Grooming Service
#1021511
Reply to reviews
Why is it an employee kills a dog in the grooming salon then has three other issues with cutting dogs with the clippers. Then you have another girl n the grooming salon who verbally abuses the dogs no write ups or anything. The store manager herself has told this...
Read more
Product
Petsmart Dog Grooming Service
#1020969
Reply to reviews