Product: Petsmart Dog Grooming Service Clear all filters (73 of 73 reviews match)
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Took my dog to the Johnson ferry location. The girl said my dog was afraid of the dryer. She has been going to other local ps grooming for several years. Never heard this. Anyway. I got a semi wet dog. Went home and used the blow dryer to dry her. I do not believe that...
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1.2
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Petsmart Dog Grooming Service
#1132011
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Took our purebred Pomeranian into petsmart in the landing in renton,wa for a bath and sanitary cut whichwe paid $56 dollars for. To start with we complained about the rectum area not being cut adequately and one of your technicians said I will cut it shorter for an...
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Petsmart Dog Grooming Service
I didn't like
  • Dog groomong
#1115445
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Petsmart grooming is terrible. I have taken my dog to them 5-6 times and each time I had poor customer service. I thought it was just the person I worked with so I would use a different "groomer" or a different Petsmart. Whenever I have taken my dog to groomers (not...
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Anonymous
Belivis

Lol! What kind of response is that?

Anonymous
Tish

Did you ever think that maybe it is you or your dog that has the issues?

1.0
Product
Petsmart Dog Grooming Service
#1115293
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Petsmart - Bad servics

#1101739
Very disturbed will not be back I witnessed a dog falling off the grooming table and hanging by his neck and nobody assisted him
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Petsmart - Dissatisfied customer at the expense of my dog

#1097422
1.0
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Dissatisfied customer at the expense of my dog. Had my dog groomed at Petsmart when I picked him up his nail was gone. No one could tell me how it happen only that it was gone and bleeding. Petsmart claimed that it could have happened before we brought him in or it just could have fallen off.
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Petsmart - Way to long to groom dog

#1059109
1.8
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My lou lou a small dog has been getting her hair cut by jennifer. Well jennifer quit. So i figured it would be fine to go back. I had 10 am appt n i was told at 930 am she would be ready n 2 hrs. Well i called 3 hrs later they say 2 more hrs. Why do u make appt. I will not be going back 48 to have her groomed. I will give my money to small businesses next time
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Additional Fees
Allergens Information
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website

Petsmart - Bad grooming experience

#1040070
BAD grooming experience My dog six month old went for a bath when I picked her up she was not herself, she was scared and cowardly. Never had this happen after agree she is always happy and playing loves her bath. Please do not take your pet to store 8018 in like Charles Louisiana. Not sure what they did to my Zena but it was not good and she is not herself at all!!
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Lenhardt I am a long time customer at the subject Petsmart location in Clifton Park, New York. Store 1626 I have taken my two Corgi dogs (8 and 10 year old) to be bathed at this location (store 1626) for more than a year. I always take them to the same certified pet...
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Anonymous
ToryK

Each person in the PetSmart salon is certified for certain duties. they are only allowed to do those duties. Once they move up to a stylist position they are permitted only to...

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Petsmart Dog Grooming Service
#1112850
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I needed to purchase some organix kibble for my dog since chewy.com was temporarily out of stock. I felt like I had been robbed. I paid $24 for 4 pounds of food. I will stick to chewy from now on. Also the customer service at the Woodbury Mn pet salon stinks. I had...
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1.0
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Petsmart Dog Grooming Service
#1110471
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She must have used an electric shaver, and rather than dematting, he now looked like a breed of dog I had never seen before!!! It must have taken her no more than 10 minutes for the entire job!!! For this I was charged $72.76. I had asked that his nails be clipped...
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Petsmart Dog Grooming Service
I didn't like
  • Grooming
  • Grooming department customer service
#1108947
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I took my 7 month mini schnauzer to the Petsmart in Tyler, Tx Thursday, Sept 28 for grooming. This was his 2nd visit in September for this,. both times I had him groomed and nails grinded. 1st time it was decent but still expensive for what they did. Yesterday his...
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2.1
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Petsmart Dog Grooming Service
#1108147
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Petsmart - Verry Happy
I just want to Thank Amanda in the grooming salon for doing such a great job with my sweet Daisy.It was the fastest and best hair cut she has recieved from your shop. I will be requesting Amanda from now on.Thank you again Amanda you are amazing.
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Petsmart Dog Grooming Service
#1098764
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I took my dog to Petsmart for grooming. When I went to pick her up I could hear her barking nonstop. This is a dog that rawly barks, The groomer took 20 minutes to get her for me. My dog was frantic when they finally brought her out. The groomer was condescending, rude...
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Anonymous
Terri

Well, how about your dog is just a problem dog away from home and cannot deal with being away from home or her owner. You only know how she is in your own environment. Groomin...

Anonymous
Lyn

I have not heard from PetSmart about this issue, which tells me that they could care less about the customers.

1.0
Product
Petsmart Dog Grooming Service
#1090722
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I took my dog to PetSmart on 130th today and will never return. My dog sat at PetSmart for over 2 hours. When I asked about his status the groomer informed me that she was just finishing up with him and for me to come back later. I told her no, that I would stay and...
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Anonymous
Anonymous

I'm pretty sure you went to Petland as you cannot see the kennels or drying area in the Petsmart...mayve you should fact check before posting...just saying

Product
Petsmart Dog Grooming Service
I didn't like
  • Entire grooming department
#1085398
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