Manufacturer: Petsmart Category: Grooming Services Clear all filters (43 of 43 reviews match)
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I am very upset with petsmart I when to this place on Farmingdale, I bring my two little dogs there I selected the$49.00 package for grooming, one of my dogs is only 9 pounds the other one is 7 pounds the lady there tell me oh with going to shave because is hard to brush the hair like that, I explained to them is snow outside the girls are wet but anyway she said ok I call you when is ready if they need extra time I going to call you, when they...
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1.0
#1003262
I took my Basset Hound to Petsmart and purchased their "Pawdicure" package, which includes nail clip, grinding, ear cleaning, doggie cologne and bandana. The groomer cut into the quick on two of my dog's nails, despite having white nails with pink quick, easy to see where the quick is. I asked that someone else take over the grooming. The next person finished the nails but then just lightly swabbed a cotton ball on his ear, without even looking...
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#999762
Extremely upset at the petsmart in bolingbrook il off weber rd. Go in to get my dog groomed, she recently had kennel cough, released from vet stating she was not contagious and grooming anywhere would be fine. Cool, petsmart they'd take her (my vet was full). Not even mad about the 20 mile trip, pissed because anybody with any medical knowledge would know that after 24-48hrs max, is no longer contagious. But a big round of applause to those 2...
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1.3
#998367

Petsmart Dog Grooming Service Review

#984146
4.7
My puppy came home wirh fleas i have to deal with before i can take him on for surgery. He went in 2 days ago for a puppy groom before surgery. Now its postponed. What a hassle
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Petsmart Dog Grooming Service Review

#962079
Took my dog for flea bath went to pick him up and they said he had fleas but has been itching since i brought home but this is tye first time my dog been to hampton location the newportnews location never had this problem the hampton location ripped me off and did.not give the flea bath treatment that was ordered
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Petsmart Dog Grooming Service Review

#874596
3.4
Had a great experience with a customer service but afterwards I brought my Maltese home which was shaved all the way down and his genitals were Raw and he hasn't been able to sit still since
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Petsmart Dog Grooming Service Review

#850389
Took my dog to Petsmart for a grooming or I should say a bath and sanitary groom when I picked up my dog he look like he barely got a bath and trimmed around the groin they were supposed to brush out all the loose hair when I got home I brushed him and got a hairball about the size of a bowling ball obviously they never brushed him out $45 wasted.
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Well I took my shih tzu in for his haircut came back to get him wasn't great but didn't care I took him to a petsmart so I didn't expect anything great, however I got home and noticed blood on his ear this lady cut part of his ear! I know my dog would of cried when it happen yet no one told me about it when I picked him up!! They are completely incompetent especially Laura I think was her name the manager said she had a mental disability, umm...
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Anonymous

Anonymous Poor baby..that's more than a nick, they should of told you.....good luck....

Anonymous

Anonymous May I ask what state/area your in? My bulldog has an appt. Tomorrow & I'm pretty sure the manager in my areas name is Laura. I'm thinking about canceling. Thanks. I hope your ...

while have my dog getting her nails clipped. There was another dog being groomed who was jumping and being uncooperative. My dog became excited for a moment because my kids were waving at her threw the window. I made them walk away until she was done. I went in grooming got bill and paid. When i went back in the female manager started saying my dog could not come back again. I said what did she do...she said well 3 strikes..i said what...the...
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deluviansorrows

deluviansorrows Hold signs outside the establishment till you get some spotlight. Petsmart can ignore internet criticism because they do most of their stuff in store. Picket them.

#990724
Pets mart Richmond TX location we took two mini poodles , I explained to the grooming lady Lizzie not to touch or shave the face , I came back to find the poor dog in a horrible shape very badly cut he looks so bad , I called after leaving to speak with the manager he was worse and he even refit to call his employee to see what on earth happened to her, I think a 3 years old would do a better job , I will try to upload a before and after ....
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#983113
When I came to pick up the dog I said that possibly the dog was stressed because of what happened on my last visit. Another groomer,(Jennifer), piped up that she didn't think that's what it was. I almost said "well if both my ears had been cut on a previous visitmight be stressed. And I wanted to ask if she was a veterinarian that she could be so certain). The girl that actually groomed my dog was very sweet. Her name is Hayden. She cared more...
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#973231
WARNING - NEVER GO TO PETSMART in Mississauga, Ontario, Canada. Horrible customer service, poor treatment of dogs and the laziest employees in the world! The bather at this Petsmart traumatized my westie puppy to the point that she called me in a panic almost 3 hours after dropping Daisy off to say she had diarrhea. It was a busy Saturday and there was mass confusion in the salon. Two groomers working on dogs and FOUR dogs waiting to get checked...
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Anonymous

Anonymous I sympathise with you. I hope you got the answers you needed. Your right it's not about money, you can't put a price tag on the value of our fur babies. I hate petsmart groomi...

Just picked up my shorkie from grooming have been taking her for 8 years to PetSmart always paid 32.00 today they charged me 43.00 when I questioned them they said there is an up charge for weekends.Since when ? I've always taken her on the weekend no problem.Asked to speak to the manager and he was as helpful as a box of rocks!His name is Kyle works at the East StateSt. store.I can tell you never again!!!.
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Made a appointment to have my dog groom at 7:00 am 11-05-16 . show up at 6:55 am wait for for workers to clock in. then i am ask is this Hercules I say yes. This is the would have been the 2 nd grooming for him. The girl ask do you have his vet records? I look at her for what reason ? She says we need them so we can groom him. I said i did not need them the first time and was not told when i made the appointment that i would need them. Then she...
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I didn't like
  • Bad would be good no service
#949660