Manufacturer: Petsmart Category: Grooming Services Clear all filters (63 of 63 reviews match)
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Petsmart - Verry Happy
I just want to Thank Amanda in the grooming salon for doing such a great job with my sweet Daisy.It was the fastest and best hair cut she has recieved from your shop. I will be requesting Amanda from now on.Thank you again Amanda you are amazing.
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Product
Petsmart Dog Grooming Service
#1098764
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I took my dog to Petsmart for grooming. When I went to pick her up I could hear her barking nonstop. This is a dog that rawly barks, The groomer took 20 minutes to get her for me. My dog was frantic when they finally brought her out. The groomer was condescending, rude...
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1.0
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Petsmart Dog Grooming Service
#1090722
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I took my dog to PetSmart on 130th today and will never return. My dog sat at PetSmart for over 2 hours. When I asked about his status the groomer informed me that she was just finishing up with him and for me to come back later. I told her no, that I would stay and...
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Petsmart Dog Grooming Service
I didn't like
  • Entire grooming department
#1085398
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Petsmart - Dissatisfied customer at the expense of my dog

#1097422
1.0
Details
Dissatisfied customer at the expense of my dog. Had my dog groomed at Petsmart when I picked him up his nail was gone. No one could tell me how it happen only that it was gone and bleeding. Petsmart claimed that it could have happened before we brought him in or it just could have fallen off.
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Petsmart - Way to long to groom dog

#1059109
1.8
Details
My lou lou a small dog has been getting her hair cut by jennifer. Well jennifer quit. So i figured it would be fine to go back. I had 10 am appt n i was told at 930 am she would be ready n 2 hrs. Well i called 3 hrs later they say 2 more hrs. Why do u make appt. I will not be going back 48 to have her groomed. I will give my money to small businesses next time
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Petsmart - Bad grooming experience

#1040070
BAD grooming experience My dog six month old went for a bath when I picked her up she was not herself, she was scared and cowardly. Never had this happen after agree she is always happy and playing loves her bath. Please do not take your pet to store 8018 in like Charles Louisiana. Not sure what they did to my Zena but it was not good and she is not herself at all!!
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Petsmart Dog Grooming Service Review

#984146
4.7
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My puppy came home wirh fleas i have to deal with before i can take him on for surgery. He went in 2 days ago for a puppy groom before surgery. Now its postponed. What a hassle
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When i went for my original appointment i was told to come back because my dog had some matted hair. When i took her back the other stylist stated that it was matted in the back of her legs. I asked for a trim near my dog's eye view in which was cut so short the tiny...
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3.0
Petsmart Bridgeton, Missouri
Product
Petsmart Dog Grooming Service
#1081488
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We AGAIN decided to give PetSmart a try with our puppy; and this time it's been even more concerning. When we dropped her off; the "groomer" explained that she had some matting and that she would be "short". I understood completely; and we discussed the fact that her...
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Anonymous
TiredofIdiots

The fact of it is, she is probably traumatized. She was matted, which is why she was shaved. If they would have docked her ears, you would definitely know. The fact is that...

1.0
Product
Petsmart Dog Grooming Service
I didn't like
  • Entire grooming department
  • Grooming staff
#1080700
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He doesn't even look like our dog but we could get passed that after washing him out wjen we got home. What we couldn't/can't get passed is the fact that cut some of his tail down to the meat and the poor fellow has half a butt cheek shaved all the way down to the...
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2.5
Product
Petsmart Dog Grooming Service
#1080232
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Petsmart - Dog couldn't walk after grooming session
I took my dog in for grooming. Happy, healthy Yorkie. Went to pick him up from a new groomer there and they handed him to me and I put him in the car and he rolled over on his side and just slept and slept when he came home. Next day when I came home from work and got...
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h.kitchener
h.kitchener

Best get an attorney on this ASAP as now that Petsmart is aware of a problem they may try to tell you they don't keep videos very long and, unfortunately yours is now gone. Th...

Product
Petsmart Dog Grooming Service
I didn't like
  • Injured my dog
  • Injured pet
  • Ethics
#1071831
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My wife took our 3 year old shih tzu to petsmart for the first time since our regular groomer was not available. After we picked him up his report card said no fleas and stated he did great. We found a few fleas the next day and even more eggs under his armpits. Tina...
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1.0
Product
Petsmart Dog Grooming Service
I liked
  • How easily they dismissed our issues
I didn't like
  • That they refuse to listen or resolve the issue
#1070009
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Just wanted to speak of my own experience with Jennifer at petsmart grooming in south Lebanon. I have had two dogs that she has groomed for me. I should add that I had seen many groomers for both since they each had their own unique challenges. The first, Kiba, was a...
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4.4
Petsmart South Lebanon, Ohio
Product
Petsmart Dog Grooming Service
#1067547
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Petsmart - Pet smart grooming is some ***
Petsmart - Pet smart grooming is some ***
I took my puppy to get groomed she went in with hair and i wanted a little cut off she now looks like a rat she is a tea cup yorkie her face hair is un even and she left the top long with a bow why i dont no i took yhe bow off and its long going towards the back of her...
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Anonymous
Anonymous

Your dog was VERY CLEARLY matted. Don't neglect your dog and they won't shave it. The end.

3.1
Product
Petsmart Dog Grooming Service
#1066721
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