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Theresa at store #1411 butchered my poor Pomeranian/Husky. I told her I wanted him to look natural so she decided to just shave everything but him tail and face in the sloppiest way possible.

Under the tail is even worse. I will NEVER go back there so all customers beware.

This person wrote the review because of poor customer service of dog grooming from Petsmart and attached a photo. Reviewer claimed that he or she wants Petsmart to read this review and look into the issue (if any).

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Was he matted? If there was too much packed undercoat matting then the groomer was doing the dog a favor by shaving.

Lynchburg, Virginia, United States #972474

There is nothing natural about a mutt. There is no breed standard to follow.

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