I have always been approached upon entering Pet smart with friendly employees.Always asking if I needed help finding something.
I imagine the bad reviews are very far and few.
I trust them and my opinion is, if you don't agree with what you're being told you're not being forced to do it.I think every time they have adoptions it shows just how great the business is doing for the animals and the community.
Review about: Petsmart Customer Care.
Reason of review: Good customer service.