Product: Petsmart Cat Clear all filters (13 of 13 reviews match)
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Petsmart Cat Review

I adopted a cat 2 months ago from petsmart in Edmonton, Alberta, Canada. The poor thing is infested with roundworms. I am absolutely disgusted that they would allow pets to be adopted in this condition. Now my other pets are at risk. What a horrible business petsmart is. I have been a customer for many years. That ends now.
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Petsmart Cat
#917010
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Petsmart Cat Review

Pet smart Atlantic ave brooklyn 11231. My cat has ins and can only eat certain food. I shop there every week and domes daily they hardly have the food my cat eats. They never stock the shelves and when I asked an employee the said we don't know what comes in you me to check daily. This was an idiotic answer and the person should be fired.
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Product or Service Quality
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Petsmart Cat
#760470
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My grandparents in their 60s wanted to adopt a kitten from pet smart and they were told they were too old and that cats live for 30 years. Im sorry what? What kind of magical cat lives for 30 years?! This women works at a pet store and does not know anything about...
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2.5
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Petsmart Cat
#684594
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Went in to adopt a kitten and they asked us about declawing the cat. We were unsure so asked to speak with someone else and the agreed that it would be okay to do so. In the middle of the phone call they tell us that they will be denying the adoption due to us bringing...
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Petsmart Cat
#527791
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YOU SHOULD ALWAYS CHECK YOUR SALES SLIP BEFORE YOU LEAVE THIS STORE. I HAVE MISSED A FEW TIMES AND WHAT I THOUGHT I WAS PAYING WAS NOT WHAT WAS RUNG UP AT THE CASH REGISTER. AND THERE IS ABSOLUTELY NO WAY YOU CAN CONNECT WHAT YOU BOUGHT WITH WHAT IS ON THE CASH...
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Anonymous
Anonymous

There's this thing called the UPC...ya know, the barcode with a long number attached to it? That is on every single product in the store? That identifies the product? And your...

Product
Petsmart Cat
#515446
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Took my cat to get her nails trimmed. She was feral when I rescued her as a kitten and gets skittish only if someone else takes her out of carrier. They insisted on taking her out. She got vocal when lady tried to get her out. So she put on arm guards, got a nail stuck...
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Anonymous
Anonymous

If your cat won't even let them take her out of the carrier why would they trust she'd let them cut their nails? They have to cut nails on the grooming table, they typically w...

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Petsmart Cat
#504322
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Me and my family went to pet smart in Georgetown tx. We were told that one of the dogs was a family friendly dog that loved other animals. They knew we had a cat and a seven year old daughter. Last night the dog violently killed my cat and injured me and another family...
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Anonymous
Anonymous

Any animal can be dangerous and it's YOUR responsiblity to ease it into your family and carefully monitor it until you know the animal well. Even then, if something triggers ...

Anonymous
Anonymous

Not Petsmarts fault. They didn't give you the dog. The adoption agency did. They are to blame NOT PETSMART!

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Petsmart Cat
#456430
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I purchased Nutromax cat chow with my cc and Petperks card 11/24/12. Shortly thereafter, we lost one of our cats to coyotes. We had to put our second cat down at the end of January. Both cats were 18 and we had always bought their food and toys at Petsmart, having...
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Anonymous
Anonymous

the pet perks card does seem useless, at least at petco you can get $5 coupons for spending $100, of course they are generally expensive. I am going to do the majority of my ...

Anonymous
Anonymous

I've never been a huge fan of large pet stores but seeing that this manager actually offered you a store credit for something past the return date and with no receipt, you can...

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Petsmart Cat
#387594
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On two occasion, 1 month apart, I have tried to buy catfood and each time I have bugs and/or worms on the bags and shelve, I had bought a bag and found the vermin in the food. Each time I have TRIED to point this out to the manager who does not seem tp give a care....
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Anonymous
lilblue

All animals foods have what is called a 'larve count', and believe it or not there is a certain allowed larve content in pet food. When the food is older, changes climate, or ...

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Petsmart Cat
#368859
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I shopped the store and picked up a 5 cases of cat food of various brands, placed them in a cart, continued shopping and went to check out and to my car... all the while I could smell this pungent, horrible odor, thinking it was sewer issue within the store. It...
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Anonymous
Anonymous

I am sorry this happened to you. Unfortunately, a lot of stores do not have the staff to check every can. The manufacturers cans dent easily and the packaging conceals the lea...

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Petsmart Cat
#363072
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