I had 2 of my dogs groomed at this location for the past 3 years. Now they are not taking both of my dogs because they are saying one of them have "aggression".
If they are not fully trained to groom a dog that is not comfortable getting groomed, then they are not qualified in my opinion. Both of my dogs, probably like any other dogs, can be uncomfortable getting groomed. I do not think it is fair for them not to groom by dogs. My dogs are perfectly normal like any other dogs.
I am very upset that they are doing this to my dogs and this needs to be mentioned to upper management. 3500 SW College Rd, Ocala, FL 34474 Manager's name is Carmen.
Reason of review: Poor customer service.