Petsmart - Horrible Customer Service! Cruel "Department Manager"!
I had a fat employee with long dark hair and an attitude be rude and nasty to my niece.My niece has had a lot of experience with aquariums and she was talked to by this fat slob as though she were an ***.
Her name was Rachel. I called the nasty store manager to complain and he just hung up on me. I explained how she was talking to a child (12 yr old) and he claimed she doesn't do that. Really?
Then why did I have to confront such a horrible employee who claimed to be a "department manager"?
What kind of *** promotes such HORRIBLE people?!We were on our way home to Dallas from visiting friends and will be telling them to avoid this store at all costs!
Review about: Customer Service.
Review #475656 is a subjective opinion of a user.