Groomer said they knew how to groom a Papillion. I verified when I made the appointment, and twice when I dropped him off.
The groomer even sounded upset that I would dare to ask if they knew how to do their job. They DON'T. When I picked up my Papillion, they had cut off all his butterfly fringe. I've looked on line - that doesn't grow back.
Store manager said sorry and that is sad. He also said he would talk to the groomers.
That was all. $60 lost and my Papillion doesn't look like a Papillion any more - no more butterfly ears.
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