In Sept. 2012 my doxie,Oscar went there while I waited to have his nails cut.
In April 2011 he had a slipped disc and I did range of motion therapy and got him to walk, tinkle ond *** on his own again. It took 7 months of intense therapy, the last 2500.00 I had and hard work to get him well !!( yes I sepnt my last penny on the most loving dog I have ever had... *** NO as he never gave up on me when I could not walk. I too am disabled.I took him for a nail cut and advised them he had been disabled and asked if I could hold him they said NO.
I watched as they decided to hold him instead of putting him on a table even though I asked if they are going to be ok with him and they stated yes. As I watched my dog fall to the ground and BOUNCE off the concrete my heart sank. They took him to Banfield ( the vet inside the petsmart on Stephanie in Henderson NV and xrayed him. 2 RUPTURED discs !!!
They did nothing but give him medicine which he will be on for the rest of his life and close the case ! I called corporate and the know the laws of my state NV and that a dog is consindered chattal property which means it's just like a car. They are not considered living beings that suffer. By the way Petsmart SELF INSURES !!!
Which means there is not much recourse....
Please research your groomer.. I never want any dog cat or pet to suffer at the hands of that place !!!
Review about: Petsmart Grooming Service.
Monetary Loss: $2500.