Because I will NOT give them my phone number, I am not entitled to any in-store discounts! That effectively means they do NOT want my business because I dont think there is a need for them to have my telephone number!!
Another customer in line behind me, let them use his telephone number for the purchase. I called their 1800- number to inquire if there was a way around this policy and was informed there was no way to make purchases for the discounted price without a telephone number.
What a crock this policy is, why have an unlisted number if you have to give it out just for a discount. Guess I will find other places to spend my money
Product or Service Mentioned: Petsmart Customer Care.
Reason of review: Poor customer service.