Customer service
Discounts and Special Offers
1 comment

Because I will NOT give them my phone number, I am not entitled to any in-store discounts! That effectively means they do NOT want my business because I dont think there is a need for them to have my telephone number!!

Another customer in line behind me, let them use his telephone number for the purchase. I called their 1800- number to inquire if there was a way around this policy and was informed there was no way to make purchases for the discounted price without a telephone number.

What a crock this policy is, why have an unlisted number if you have to give it out just for a discount. Guess I will find other places to spend my money

Product or Service Mentioned: Petsmart Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jun 05, 2017.
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Just put in any random phone number and it will work.

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