Don't board at Petsmart
Just returned from vacation and rushed to pick up our Lagotto Romagnolo from the East Hartford, CT.pet hotel.
I wil never again use this place to board our pet. Had to wait to get her as they were understaffed. The person that did finally wait on us acted like we were bothering her.
After eight day there she was totaly filthy. Her eyes were caked, her back end was covered in *** and she was matted beyond belief.
They should be ashamed of the way she was...
returned to up.DON'T USE THIS PLACE TO BOARD YOUR PET.