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July 7 2018 - picked up dog from teeth cleaning and noticed strong odor in the car. My husband noticed as soon as we walked in the house.

I called and they stated that nothing indicated that she urinated in her kennel so ‘perhaps’ her anal gland spontaneously expressed. Ummm ... perhaps.

Brought her back and vet finally stated that she smelled like urine but they didn’t have time to clean her head to toe but they would ‘wipe her down’. I am disgusted and frustrated with PetSmart Banfield Hospital!

Product or Service Mentioned: Petsmart Pet Medical Service.

Company wrote 0 private or public responses to the review from Jul 07.
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