Contact Petsmart Customer Service
Petsmart Phone Numbers
- (888) 839-9638
- (888) 839-9638
- (702) 839-0479
- (608) 246-0813
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Summary of Petsmart Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact Petsmart to Ask about:
Payments and Charges Question:
- “Charged twice for purtchasr”
Shipping and Delivery Question:
- “Delivery” ,
Website/ Application Question:
- “App not working” ,
- “2 accounts”
- “Online order”
- “Maggots and moths and webbing in dog food”
- “Change in ingredients”
Pros: Selection, Used to like taking him there, Convenient, Vet services and the grooming services when delivered, Variety of products
Cons: Customer service, Managers or costumer service, Grooming, No accountability, Grooming dept
PetSmart, Inc. is a large specialty pet retailer of products and services for pets. The company was founded in 1987. Its headquarters is based in Phoenix, Arizona, United States. PetSmart offers a broad range of products for pets including canned food, natural food, dog pads, kitty mansions, and aquariums. Featured brands are Simply Nourish, Natural Balance, Purina Pro Plan, Hill’s Science Diet, and Royal Canin. The company also provides the following pet services: Grooming Salon, PetsHotel, Doggie Day Camp, Dog Training, and Banfield Pet Hospital. PetSmart accepts returns for a full refund or exchange. Shipping and Handling fees are always covered by consumers. In December 2014 PetSmart was fully acquired by BC Partner.
Petsmart is ranked 56 out of 499 in Pet Stores category
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Number of Calls
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