Contact Petsmart Customer Service
Contact Information
Petsmart Phone Numbers
Toll-Free Number:
- (888) 839-9638
Customer Care:
- (888) 839-9638
- (702) 839-0479
- (608) 246-0813
Petsmart Chat:
Petsmart Email:
Corporate Office Address:
Other Info:
4 hours a day, 7 days
a week (except Christmas Day)
Help in Social Networks:
Summary of Petsmart Customer Service Calls
CALLS
CONNECTIONS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact Petsmart to Ask about:
Payments and Charges Question:
- “Charged twice for purtchasr”
Shipping and Delivery Question:
- “Delivery” , Review # 1442747
Website/ Application Question:
- “App not working” , Review # 1340832
Account Question:
- “2 accounts”
Other Question:
- “Online order”
- “Maggots and moths and webbing in dog food”
- “Change in ingredients”
About
Pros: Selection, Used to like taking him there, Convenient, Vet services and the grooming services when delivered, Variety of products
Cons: Customer service, Managers or costumer service, Grooming, No accountability, Grooming dept
PetSmart, Inc. is a large specialty pet retailer of products and services for pets. The company was founded in 1987. Its headquarters is based in Phoenix, Arizona, United States. PetSmart offers a broad range of products for pets including canned food, natural food, dog pads, kitty mansions, and aquariums. Featured brands are Simply Nourish, Natural Balance, Purina Pro Plan, Hill’s Science Diet, and Royal Canin. The company also provides the following pet services: Grooming Salon, PetsHotel, Doggie Day Camp, Dog Training, and Banfield Pet Hospital. PetSmart accepts returns for a full refund or exchange. Shipping and Handling fees are always covered by consumers. In December 2014 PetSmart was fully acquired by BC Partner.
Petsmart is ranked 56 out of 499 in Pet Stores category
USA, Canada
Petsmart Stats
Number of Reviews
Number of Comments
Number of Calls
Compare Petsmart to
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
