Fair Lakes, Virginia
1 comment

This was out first and worse experience at petsmart hotel in fairlakes.We leave our friends: kiddie and a little dog to enjoy the weekend.

I called them every day to make sure everything was ok...and they said they were fine. The day that we picked them up, we found on our dog's neck a big irritation and bold area, now she needs to wear a boring cone for 2 weeks!. But that is not all; a couple hours later, kittie begins to throw up the rest of the day and he didn't eat any food. We packed them both their kibbles for each meal in baggies, and they only used half of what we gave them, they were under fed, Both of my pets lost weight.

was a casualtie?or maybe they need to check the cleaning services that they are being in.I am really disapointed with all this.

Review about: Attention And Service.

Review #505679 is a subjective opinion of a user.

PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Petsmart?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Midlothian, Virginia, United States #1250039
Kiddie and little dog would have enjoyed being with you way more than let hotel.P,ease read all reveiws on them and do your homework if you must leave them. Just traveling to the pet hotel can stress the animal and cause sickness. I do hope they are feeling better.God bless the lil animals without a voice.

You May Also Like

"I took my Akita as a one year old to get bathed. As I picked him up I noticed one of his fangs was broken out. that ended up costing..." Read more
"Grooming Salon Today July 23, 2016 I took my 10 month old 4LB Shorkie to Petsmart in Barrhaven as I always do to get groomed. He is special needs and I..." Read more
"I live in Frederick Md and called the Petsmart located at 2450 Osprey Way to book an appointment to get my cat Sophie groomed. Bath,nail trim and sanatary trim.I was..." Read more
"Pets mart Richmond TX location we took two mini poodles , I explained to the grooming lady Lizzie not to touch or shave the face , I came back to..." Read more
"Took my classic 65 mustang to get painted and got the following: 1. Overspray interior and engine along with hubcaps 2. Door does not lock or stay closed. 3. Paint..." Read more
"I bought a beautiful Spring wreath for $79.99 last Speing. I put it away for the rest of the year and this year I take it out and it looks..." Read more
"I am writing to you about your comment on Schult Homes. You stated about your FURNACE running constantly & your bill being so high! We also have a Schult home..." Read more
"Was with my daughter and Grandaughter. It was 32 degrees outside on Mar on Arlington Va.. No heat the tsbles were filthy the silver ware had water spots and food..." Read more