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Horrible Grooming Service at Oldsmar Petsmart

I love Petsmart, but the grooming department failed tremendously when it came to my dog. He came in with a bath and brush appointment, which I chose because he quite literally only has hair on his head, feet, and tip of his tail right now. Due to him being neutered, he...
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1 comment
#2114049

I have a confession to make. All this is a lie.

I am trying to ruin their ruin their reputation.

They have evidence against me for mistreating my dog. They reported me to the humaine society Another truth is I cannot afford treatment for the dog so I lied about rudeness and incompetience.

ID
#3239579 Review #3239579 is a subjective opinion of poster.
Location
Oldsmar, Florida
Service
Petsmart Dog Grooming Service
Pros
  • Fact i can take my puppy in store
  • Have my dogs food brand
Cons
  • Condescending employees
  • Incorrect and deceptive pricing on website
  • Satisfied with doing a bad job
Loss
$35
Preferred solution
Explanation (not from rude associate who basically said “you got what you paid for) Refund for horrible service Apology for worst experience

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New Reviewer

Never received my order

I placed an order on 12/17/21 and said it would be delivered within 2-5 business days. It is now 12/30/21. Dog Mate Multi Insulation Dog Door, Medium - white giggit175@***.com
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ID
#3214823 Review #3214823 is a subjective opinion of poster.
Location
Mckinney, Texas
Loss
$38
Preferred solution
Deliver product or service ordered

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New Reviewer

The cat food is getting higher and higher the price I can't afford it any longer every month is going up a few dollars

The price Blue Buffalo cat food it's $41 a bag noun 11 lb bag The price $32 a bag a few months ago you buy it for your cats and 3 months later it's $40 a bag this needs to stop how can we take care of the cats when we can afford a bag of food because of the jacking up the price
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ID
#3214513 Review #3214513 is a subjective opinion of poster.
Location
Carmichael, California
Cons
  • High prices
Preferred solution
Price reduction

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Wrong price marked on bins.

I was at the Fayetville Ar store yesterday to buy a dog bed and they had sale on pig ears that were marked 1.99 in a bin full. Sale was to buy a few and get a free one. Some rang up 3.49 and I told the girl they are marked 1.99 she told me some people willl throw one...
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ID
#3212446 Review #3212446 is a subjective opinion of poster.
Location
Fayetteville, Arkansas
Preferred solution
Correct price and inform cashier if sale item is to going up wrong don't rip people off

Gold fish in small tank

I see a lot of people have problem with small gold fish in gallon fish bowl. We have had single gold fish in a one gallon bowl for ten years, We change out with fresh water that has been standing for a few days along with chlorine remover. The fish do fine, clean water, sparce feeding to limit fish waste. Also gold fish do not out grow their tank, small fish stay small in a small tank. Seems like a lot of nut jobs on this post.

User's recommendation: Educate the sales staff.

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ID
#3210915 Review #3210915 is a subjective opinion of poster.
Location
West Orange, New Jersey

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New Reviewer

Taxes

I'm actually a former employee and need to update my address to get my tax documents as I just moved to Texas
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ID
#3205547 Review #3205547 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Just speak to someone to change my address

Great Holiday Commercial

Not a complaint - but a congratulations to the person(s) -ie Marketing team for the heartwarming holiday commerical with the wonderful stories of adoptions and people who have been touched. We should definitely have more positive commercials like these as animals are part of our family - they truly deserve love and compassion and great homes filled with love and kindness

User's recommendation: Always give a dollar or two!

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ID
#3181789 Review #3181789 is a subjective opinion of poster.
Location
Mississauga, Ontario

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Not sure if order processed

I have an email from paypal that the transaction processed, but an error on the Petsmart page? Can you confirm if my order processed. Paypal transaction ID 3WP95758L4076**** Invoice ID 701990****25
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ID
#3110403 Review #3110403 is a subjective opinion of poster.
Location
Fishers, Indiana

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SERVICE DOG REFUSED NAIL CLIPPING SERVICES

My dog is a registered therapy service dog. He has been using PetSmart grooming services for approximately 4 years, since he was adopted. At 547 Steeles Ave E, Brampton, ON L6W 4S2 Almost 2 years now I've purchased my own grooming kit from PetSmart and groom him...
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ID
#3105226 Review #3105226 is a subjective opinion of poster.
Location
Brampton, Ontario
Loss
$20
Preferred solution
Company should make a cleat policy posted for customers REFUSEING SERVICE BASE ON (NAME REASONS)
New Reviewer

Bearded Dragon with Adenovirus

I purchased a baby bearded dragon from Petsmart 7 months ago. He grew and thrived and then became ill. Began having seizures. Found out from the vet he has Adenovirus. This comes from contact with other bearded dragons (I.e. careless, unaccountable breeders) This...
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ID
#3075833 Review #3075833 is a subjective opinion of poster.
Location
West Fargo, North Dakota
Preferred solution
Apology

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New Reviewer

They made me mad

I m 54 years old and have had fish tanks on and off my whole life. I went to get some fish for a new tank and after browsing for a few minutes I ask for some help to get he fish I wanted. The guy asked about my tank and decided that I had not let it run long enough and he wasn't going to sell me the fish I wanted. The place was full, one cashier and the manager had his head in the phone so I eventually left but will never go in another petsmart ever and will never have anything good to say about them.

User's recommendation: Go to a local fish store.

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ID
#3050792 Review #3050792 is a subjective opinion of poster.
Location
Largo, Florida
Pros
  • Close to home
Cons
  • Teenager telling me i cant buy a fish

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Ordering

Ive called PetSmart pissedconsumer.com line 3 times and have waited over 20 minutes each time before giving up. I placed an order over a week ago for prescription food and have yet to receive it or any idea if its enroute. The PetSmart site is like a scavenger hunt to even find a way to get to customer service and when you call them you better pack a snack and be prepared to wait. A long time!!!!

User's recommendation: Don’t buy from them.

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ID
#3038006 Review #3038006 is a subjective opinion of poster.
Pros
  • It is impossible to make an order on the website or app
Loss
$55
Preferred solution
Deliver product or service ordered

Terrible autoship process

Petsmart does not honor their autoship process or prices. They cannot seem to send a full order, or often no product at all. They are inconsistent in communicating if a shipment will not be filled; but very good with auto replies to email queries as to the status of an order, "we are sorry for the inconvenience..." So you skip feeding your pet for three weeks until they ship your order? Partial shipments, when they are low on stock, are charged at full price plus shipping, as they do not honor auto ship prices or free shipping when THEY can't ship full order.

User's recommendation: shop at petco or local small businesses.

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ID
#3035283 Review #3035283 is a subjective opinion of poster.

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New Reviewer

Dog came home itching non stop and i noticed a flea

I took my dog to petsmart because he needed a haircut and I could not get in anywhere else for weeks. Hesitant, I went against my gut because of things I've read and used them. Not even a day later I noticed my Pomchi itching non stop to the point I knew he was...
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ID
#3004720 Review #3004720 is a subjective opinion of poster.
Location
Middle River, Maryland
Service
Petsmart Grooming Service
Pros
  • Friendly staff
Cons
  • Poor care of my dogs
Loss
$40
Preferred solution
Full refund

Looking for a Wholesale Partnership!

Myself Safiullah, a Sales Manager at Flexile LLC a digital commerce company which has been working for over five years. For being in a relationship with many brands and distributors, we are helping each other to grow their businesses by letting their products sell...
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ID
#3002782 Review #3002782 is a subjective opinion of poster.
Location
Miami, Florida
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