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I have one snake. He's a ball python and he will only take live. I don't like it but it's nature so I can't do anything about it. My local Earl May has stopped selling animals all together and I have lost my suppliers. I went to a pet smart a town over. They asked me...
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#1090163
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I will not buy anything at Petsmart again. Why do you have these annoying sales reps follow people around trying to sell you a brand of dog food you don't want. If you don't buy what they sell you they make you feel guilty. Do the other dog food brands appreciate...
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#1086489
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This morning on my day off I presented a coupon I received from a legitimate Pet Smart e-mail address (received legitimate e-mails from that address in the past) which had a legitimate PetSmart logo on it) for a free small bag of Nutro dog food. I presented it in good...
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2.5
I liked
  • Product availability
  • Location
I didn't like
  • Poor customer service
  • Refusal to honor their own legitimate coupons
#1086376
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Petsmart - Do not buy TUFFY TOYS!!

Petsmart
#1071036
These "Tuffy toys" at pet smart are a waste of money! "World's tuffest toy" is what the package said got destroyed in about 15 minutes! My dog ripped its head off and gutted it as soon as it hit his mouth! If you have a big dog like my German shepherd DO NOT BUY THEM!!
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Petsmart Lincoln Square Arlington Texas

Petsmart
#1061336
During the process shopping for various supplies and at checkout, Petsmart personnel demonstrated a total and complete lack of professionalism completely devoid of common courtesies. They are rude, insulting and obnoxious. Do not patronize this location.
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Petsmart - Way to long to groom dog

Petsmart
#1059109
1.8
My lou lou a small dog has been getting her hair cut by jennifer. Well jennifer quit. So i figured it would be fine to go back. I had 10 am appt n i was told at 930 am she would be ready n 2 hrs. Well i called 3 hrs later they say 2 more hrs. Why do u make appt. I will not be going back 48 to have her groomed. I will give my money to small businesses next time
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Dillon S petsmart stockers

Petsmart
#1055956
1.0
I work at pet smart in Lynchburg va and so tired of *** people who come in with their animals *** every were and I would like to tell you people something YOU STINK just like your nasty anamals I stand by what I say 4344854920
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Petsmart - Simply Nourish puppy dry dog food
I placed two bags of this dog meal into a dog food container and upon opening after feeding my fur I saw moths fly out of the container. This is the same type of container I use my cat food and my large dogs food. My puppy has had diarrhea so I am switching dog food....
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4.9
#1085925
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I took my dog to PetSmart on 130th today and will never return. My dog sat at PetSmart for over 2 hours. When I asked about his status the groomer informed me that she was just finishing up with him and for me to come back later. I told her no, that I would stay and...
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I didn't like
  • Entire grooming department
#1085398
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I just bought a puppy and he has long hair so I wanted to get it trimmed. When I got there they ask'd about his rabies vaccine and I told them that he's not even four months old, and they didn't want to take him, while also being very rude. Before I left there was a...
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1.2
#1082649
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First off i asked that my dogs hair not be cut to near bald. When i went for my original appointment i was told to come back because my dog had some matted hair. When i took her back the other stylist stated that it was matted in the back of her legs. I asked for a...
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3.0
Bridgeton, Missouri
#1081488
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We AGAIN decided to give PetSmart a try with our puppy; and this time it's been even more concerning. When we dropped her off; the "groomer" explained that she had some matting and that she would be "short". I understood completely; and we discussed the fact that her...
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Anonymous
TiredofIdiots

The fact of it is, she is probably traumatized. She was matted, which is why she was shaved. If they would have docked her ears, you would definitely know. The fact is that...

1.0
I didn't like
  • Entire grooming department
  • Grooming staff
#1080700
Reply to reviews
We just picked up our puppy from getting his 1st "puppy cut" where they trim their private parts and clean up their face, ears. He doesn't even look like our dog but we could get passed that after washing him out wjen we got home. What we couldn't/can't get passed is...
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2.5
#1080232
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I was at PetSmart today on 16th Ave in Gainesville. A poodle like dog was getting his/ her nails cut and screaming in pain. The manager said he would speak with the groomer after our transaction. When he did I saw her mouth" I don't care if she's watching". The groomer...
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Anonymous
seriously

Some dogs scream when they get their nails done. They hate having it done. Doesn't mean that they are in pain. If that's the case, then my dog gets severely injured every t...

#1079612
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