filters
state:
Show
city:
Show
product:
Show
Petsmart - Dog Grooming
Petsmart - Dog Grooming
Petsmart - Dog Grooming
Petsmart - Dog Grooming
I have been taking my dog to the grooming center here for 3 years and have never had a problem. On 12/2 I brought my dog in at 7am to be groomed. I NEVER received a phone call that he was done, much less a call that he was "hard to handle.' When I came to pick him up...
Read more
#1148978
Reply to reviews
Petsmart - Worms in Simply Nourish Beef
Petsmart - Worms in Simply Nourish Beef
I thought I was seeing things. I've never heard of worms in dog food. EVER. But I found one yesterday- again I thought I was seeing things. I used clear packaging tape and sealed the bag up, squeezing all the air out. Tonight, I opened it. And yes, a couple worms were...
Read more
3.1
#1147120
Reply to reviews
At a pet store, you know that the animals are not being treated amazingly but PetSmart is horrendous. Several of the Guinea Pigs had eye problems and were lethargic, the chameleon had a dry cage when the humidity should always be pretty high and the cats were fighting,...
Read more
1.0
I didn't like
  • Animal abuse
#1141436
Reply to reviews

Petsmart - Where is all the cat stuff?

Petsmart
#1106080
3.2
Details
The store is carrying less CAT products than ever. Last year they took a whole isle away to dogs. Dogs get over half the store. Why? They keep taking away CAT food products. When i find something my cats like, they discontinue it. Why?
Comment
Show
Allergens Information
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website

Petsmart - They quit carrying stuff I like.

Petsmart
#1106070
3.5
Details
Seems that they are not stckong Meow Mix wet cups anymore. Roanoke, VA. The don't carry Good Life, either.
Comment
Show
Allergens Information
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website

Petsmart - Dog groomers

Petsmart
#1103093
Manager rude don't care about your pets. Unfriendly from start to finish. Won't take my dog there ever again. Come on people don't pay for less than optimal service. Go support local businesses in agusta and go to private groomer. Not one person cares about the job they do. Just another dog in the line.
Comment
Show

Petsmart - Bad servics

Petsmart
#1101739
Very disturbed will not be back I witnessed a dog falling off the grooming table and hanging by his neck and nobody assisted him
Comment
Show
I had the exact same thing happened to me this Friday! I placed an online order for a large amount of kitty litter, cat food and dog biscuits. I thought this would help the store out by avoiding the pickup during the morning rush. The slap in the face was that I was at...
Read more
4.5
#1137807
Reply to reviews
We took our puppy to their pet hotel over the Thanksgiving holiday, when we picked our puppy up he smelled like pee he also was unable to bark when he tried because he was hoarse. That tells me that he was neglected and not given the proper care as promised. He also...
Read more
1.0
#1137801
Reply to reviews
I purchased the BOGO dog foods an as given all sorts of excuses. The manager told me that in order to receive the free one I had to click on 2, which makes no sense because will be charges double. I paid or 3 and only got one case and given the excuse that as given...
Read more
#1137125
Reply to reviews
Shopped their Black Friday online ad for Tidy cat litter paid through my Pay Pal account . I ordered three of the thirty-five pound liter, got my confirmation number and waited for the email to pick them up. Well no email ever came then today I get the email that part...
Read more
2.2
I didn't like
  • That my online order was canceled
#1137069
Reply to reviews
Petsmart - Black Friday online shopping
Petsmart - Black Friday online shopping
I like shopping at PetSmart so I decided to order Tidy Cat early online from the 2017 Black Friday ad to save time looking for a cart and/or waiting in very long lines dragging buckets of to & from the register. BIG MISTAKE!! I received a confirmation for my order that...
Read more
Anonymous
Anonymous

The same thing just happened to me. I bought 10 of the Tidy cat litters. Just received an email saying that they cancelled the order due to availability as well. That's funny ...

3.5
I liked
  • Black friday pricing
I didn't like
  • Customer service
#1136818
Reply to reviews
Deena I. 0 friends 1 review 9/15/2017 I never write reviews but this one was pretty serious. I dropped off my little dog a few weeks ago for grooming. Just a bath that took 3 hours. The staff forgot to latch his cage and my dog jumped out of the highest cage. The...
Read more
1.0
#1136275
Reply to reviews

Contact Petsmart

Mailing Address:
PetSmart, Inc.Store Support Group
19601 North 27th Avenue
Phoenix, AZ 85027
Phone:
(888) 839-9638
More
Took my dog to the Johnson ferry location. The girl said my dog was afraid of the dryer. She has been going to other local ps grooming for several years. Never heard this. Anyway. I got a semi wet dog. Went home and used the blow dryer to dry her. I do not believe that...
Read more
1.2
#1132011
Reply to reviews