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Letter to Petsmart, no one from Petsmart responded to my complaint. My name is Pam Cohen. I took my dog, Ruger, in for a bath at 11am this morning (6/13/17) at the Hiram, Ga location. I left him in the care of your employee Jadan. At 5:00pm, I called your store and was...
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1.0
#1063019
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I had 2 of my dogs groomed at this location for the past 3 years. Now they are not taking both of my dogs because they are saying one of them have "aggression". If they are not fully trained to groom a dog that is not comfortable getting groomed, then they are not...
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Anonymous
Anonymous

No groomer HAS to groom a dog that is potentially CAREER KILLING. I have known too many groomers who took too many chances. From reconstructive surgery to their face to destro...

Anonymous
Spot

A dog is a product of their environment. It seems your dog may . have latched on to your attitude. You seem to feel entitled. That store does not owe you anything. Go else whe...

#1057154
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Because I will NOT give them my phone number, I am not entitled to any in-store discounts! That effectively means they do NOT want my business because I dont think there is a need for them to have my telephone number!! Another customer in line behind me, let them use...
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Anonymous
Anonymous

Just put in any random phone number and it will work.

1.0
#1056738
Reply to reviews

Petsmart Lincoln Square Arlington Texas

Petsmart
#1061336
During the process shopping for various supplies and at checkout, Petsmart personnel demonstrated a total and complete lack of professionalism completely devoid of common courtesies. They are rude, insulting and obnoxious. Do not patronize this location.
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Petsmart - Way to long to groom dog

Petsmart
#1059109
1.8
My lou lou a small dog has been getting her hair cut by jennifer. Well jennifer quit. So i figured it would be fine to go back. I had 10 am appt n i was told at 930 am she would be ready n 2 hrs. Well i called 3 hrs later they say 2 more hrs. Why do u make appt. I will not be going back 48 to have her groomed. I will give my money to small businesses next time
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Dillon S petsmart stockers

Petsmart
#1055956
1.0
I work at pet smart in Lynchburg va and so tired of *** people who come in with their animals *** every were and I would like to tell you people something YOU STINK just like your nasty anamals I stand by what I say 4344854920
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Petsmart - Bad grooming experience

Petsmart
#1040070
BAD grooming experience My dog six month old went for a bath when I picked her up she was not herself, she was scared and cowardly. Never had this happen after agree she is always happy and playing loves her bath. Please do not take your pet to store 8018 in like Charles Louisiana. Not sure what they did to my Zena but it was not good and she is not herself at all!!
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TOOK SWEET LITTLE GIRL PEKINESE TO GET GROOMED WENT BACK 3 HOURS LATER TO PICK HER UP, AND THEY SAID COLDNT DO IT BECAUSE SHE HAD DIAHRREA, OK THATS FINE BUT THEY GAVE HER BACK TO ME WITH *** HANGING OFF HER TAIL, ALL OVER HER LTTLE BUTT,GOING HOME *** ALL OVER MY CAR...
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#1056447
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If you love your pets please don't take them to petsmart hotel. These people are friendly in your face but behind the scene there not .they water hose your. Dogs down if they Act mean or aggressively all the animals sleep on the bare floors or paper thin bedding. If...
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Anonymous
Marilyn

This is horrible!!! Did you report them to the police? They need to do an investigation of the place. This angers me!

#1052870
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Went to Petsmart, bought some cat litter and some cat food! Payed for the merchandise and while paying the cashier, he thought he was being "funny" and used a derogatory word with my last name - very insulting/demeaning and very disrespectful and doing this in front of...
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Anonymous
Anonymous

Did you ask for his manager or did you just get on-line and complain? You have power you know to actually do something about this - and that is speak to the manager. I'm sur...

1.0
#1052080
Reply to reviews
Our service dog in training went to #Petsmart Hotel (Eden Prairie) Dog day camp for a 3 hour play date. He is 8 months old. When I went to pick him up, they told me he was at the animal hospital because he had gotten a good size gouge in his hind leg, The vet said he...
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Anonymous
Anonymous

Hey - you never signed a master agreement - sue their pants off.

1.0
#1051263
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The PetSmart in Moorestown NJ is an awful place to work as a stocker. They only have one or two stockers working and only four to five hours to complete the truck days. The employees get over worked and under paid. The higher ups keep changing the way the trucks and...
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dillon69
dillon69

I am a stocker also we don't do *** and I bet you don't either I work in va 4344854920 the gerbils are my favorite

1.0
#1040814
Reply to reviews
Petsmart - Two hamsters got sick passed away...
Petsmart - Two hamsters got sick passed away...
I alway love shop at petsmart for 5 years since we got first hamster back in Jan I want to get another hammy so I decide to get dove banded syrian short haired hamster she was so cutest one about 2 months old I named her Duffy but problem start it she start to...
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dillon69
dillon69

They will do that when you put them in your rettom

3.1
Product
I didn't like
  • Rude managers
#1040290
Reply to reviews
We picked out and purchased dog toys from a clearance baskets with several signs advertising a clearance price of $1.47. We purchased the toys with other products and noticed only after leaving the store that the toys were actually $4.99 ea. We returned to the store...
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Product
#1040016
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