filters
state:
Show
city:
Show
category:
Show
product:
Show
After acquiring my pit bull's dogs food, my husband and I went to checkout and stood there ten minutes as we watched the cashier look at a cell phone discussing an item a lady was unable not find. We waited, & waited, the cashier pulled out her own phone and started...
Read more
I am a bird owner and I went to Petsmart in Harahan to buy a cage for my largest parrot. In the isle there was a large dog on a long leash attached to an owner who was buried in reading a label. The dog made it clear that if I got in range it would make contact with...
Read more
Anonymous

Anonymous "...leaving for the last time," Wonderful. I don't like our local branch either.

#1025568
Reply to reviews
I worked in the pet hotel for a short time but quit because of how they treated the animals. Clients would pay for their pet to be out two times a day and they would let them out once but for an hour instead of two. I was showed how to clean cages then told I took to...
Read more

Customer Service Review

#1025553
1.0
Petsmart in Utica Michigan They are the worst place take appointments and customer service People be careful
Comment
Show

Short Review for February 26, 2017

#1014081
1.0
I found out that Petsmart does discriminate people by looks.
Comment
Show

Pet Grooming Review

#1014010
1.3
Asked for puppy bath and brush and they trimmed its hair. Shaved between its eyes and around its face. It's a *** zu so now I can't pick her hair up! These people just do whatever they want.
Comment
Show

Short Review for January 31, 2017, Pc_service

#1000587
2.5
I sat for 30 minutes waiting for someone to help me get crickets. I was told on a couple of occasions that someone would be right with. I eventually just walked out and refuse to go back there.
Comment
Show
A couple weeks ago at the petsmart grooming salon they put my dog on the table incorrectly attached to the harness and he fell off looking like he was choking. They put him back on the table and after his half *** nail trim, they didn't clean his ears shave the pads of...
Read more
Why is it an employee kills a dog in the grooming salon then has three other issues with cutting dogs with the clippers. Then you have another girl n the grooming salon who verbally abuses the dogs no write ups or anything. The store manager herself has told this...
Read more
#1020969
Reply to reviews
Me and my 5 year old daughter been saving for a 150gallon tank for awhike now and we were going to purchase it this friday but she wanted to see it again caise she was happy. But when we got into tje car a cart came flying down and smash the right front door of a car i...
Read more
Anonymous

AnON First off, your post is extremely hard to read due to the run on sentence's, little punctuation and the terrible spelling.As for the rest of it. I truly am sorry that a cart h...

offconsumerpissed

offconsumerpissed Oh my. Please do not try to use a minor child to rip businesses off. How is your five-year-old "saving money?" I'm taking a wild guess and saying she has no source of income. ...

Petsmart - Review in Pet Stores category
I have always been approached upon entering Pet smart with friendly employees. Always asking if I needed help finding something. I imagine the bad reviews are very far and few. I trust them and my opinion is, if you don't agree with what you're being told you're not...
Read more
4.7
#1016484
Reply to reviews
Over 3 hours to groom person taking appt wasnt there on time n 3 hours later not even close to done 60 dollars wasted i normally use a grooming school but they do so well it takes months for an appt . N they only ask for tips .
Read more
Anonymous

ANON How was $60 wasted? Your dog was still groomed, correct? Unless you took your dog before it was done because you were tired of waiting. But if that's the case, they likely wou...

1.0
#1014913
Reply to reviews
My sister who is 9 really wanted a pet for her birthday. We thought a hamster would be best so we went to Petsmart and got a black and white Syrian hamster. Despite being a little chubby he seemed perfectly healthy. Then he died 3 months later. We thought it was our...
Read more
2.7
#1014710
Reply to reviews

Contact Petsmart

Headquarters Address:
PetSmart, Inc.Store Support Group
19601 North 27th Avenue
Phoenix, AZ 85027
Phone:
(888) 839-9638
More

Companies similar to Petsmart

Top Rated Products Manufactured by Petsmart

I went into the petsmart in ancaster today and there were so many dead fish in their tanks. In one of the tanks the fish actually had white fuz all over it from being dead in the water for so long. Many fish are blind and while there one of the fish died right infront...
Read more
5.0
#1010466
Reply to reviews