PetSmart - Grooming Service Review from Brooklyn, New York
On july 13th, brought my yorke poo to get groomed at petsmart in canarsie. First of all, when i called she told me she had no available spot then told me to hold.
After waiting for 5 mins she told me that i could bring the dog someone didnt show. She told me 2-4 hours and they will call me when she's done. 4 hours rolled by, my baby wasnt done. And when i saw her, she totally cut her way different than i explained to her.
All my dog hair was gone, uneven cut n shaved all my dog hair. Unbelievable. Her hair on her tail was not shampooed probably, not shaped up nothing. The managers n supervisors oh please.
All excuses. Do not go there , chose someone else!!!!!!
Reason of review: Poor customer service.
Location: Brooklyn, New York
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