136 views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.8

I took my 1-year-old Belgium Malinois for a nail cut and buff. The young lady did not listen to me when checking in and kept talking to her friends instead of me.

She treated my dog poorly. Just yelling, No, No, she made him so nervous she was not able to finish his nails. Should of gone to my regular groomer but Pet Smart is cheaper. Now I know why.

I will never take him there again. Never. Maybe I was there at the wrong time but they took my dog right away.

Poor JJ (Dog) was traumatized until we got home and back in his environment. Please consider another grooming service than Pet Smart.

Reason of review: Poor customer service.

Monetary Loss: $20.

Preferred solution: Let the company propose a solution.

PetSmart Cons: Grooming service.

Location: Wheat Ridge, Colorado

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

PetSmart Reviews

  1. 355 reviews
  2. 152 reviews
  3. 108 reviews
  4. 68 reviews
  5. 33 reviews
PetSmart reviews