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We made an appointment well in advance to groom our two dogs. Arrived with both, were told to take one back and wait for call.

Petsmart called and belittled us, saying dog should have been there already. Brought dog in, were told we would need to reschedule as groomers were going to lunch. Management was no better.

If you love your dog, avoid Concord NH store!

The one dog groomed came down with sickness. These people are horrible! They are nasty, and obviously only care about money - not your pet.

They will belittle you and treat your pet horribly.

Reason of review: Bad quality.

PetSmart Cons: Staff lied to us.

Location: Concord, New Hampshire

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