2.4
  • Selection2 votes
  • Blue buffalo1 votes
  • Customer Service8 votes
  • Management2 votes
  • Managers or costumer service2 votes
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  • From mobile
  • Petsmart
  • Jan 27
  • by anonymous
  • #587188

I went into PetsMart and I talked to Holly, the manager about my dogs food. She instantly made me feel like a complete ***. She thought she knew so much more then me when she knows nothing! I let her talk for awhile. When I proved her wrong, she walked away. I'm a vet, I know way more then her. Very rude and unprofessional. Don't recommend Waite Park, MN Petsmart. Add comment

  • Jan 25
  • Animal Services
  • Omaha, Nebraska
  • Dog Grooming
  • 1
  • 1
  • 54
  • REVIEW RATING 3/5

Took my dog to get groomed at 1:30 and at 5:30 I hadn't herd anything from pet smart so I go my phone and looked at it and I had a text from someone that said that the dog couldn't be done because she had matts . So I called to see what was going on he said they could groom her that they would do it tomorrow . So I go to get the dog and they have her half way done and tell me the groomers are... Read more

Was this review helpful? 0 1

  • Jan 23
  • Pet Stores
  • Ooltewah, Tennessee
  • Manager
  • 32
  • REVIEW RATING 4/5

I visited, for the first time, the second location of PetSmart in chattanooga tn on Gunbarrell rd near Hamilton place mall. My dog was trained by PetSmart but at the location on the other side of town. During this visit I brought my dog on a leash with choke collar. As I came to the adoption second the first cage I came to on the bottom had a cat and my dog likes cats so I stop to look at the... Read more

Was this review helpful? 1 2

  • Jan 23
  • Animal Services
  • Long Beach, California
  • Grooming
  • 2
  • 2
  • 45
  • REVIEW RATING 3/5

Never again will I groom my dog at Petsmart!! They obviously lie on the Pawgress reports that are given to you. They have not cut his nails (which they claim they did on the Pawgress report) and one grew and got embedded into the pad of my dog's paw. Woke up to a pool of blood and a crying dog. My dog, which has always been groomed at the Long Beach, CA salon, he was 3 when we started at Petsmart... Read more

Was this review helpful? 0 2
  • From mobile
  • Petsmart
  • Jan 21
  • by anonymous
  • #585036

Claims to let you do walk ins. Also tried to set appointment. Close at 9pm would not let me anytime after 430. Sayait takes 4 hours for a bath and grooming. Shes 9lbs. I have always been told to never go there. Decided i would try. New to Tallahassee. Never again. And my food and treat business of 100.00 per month gone too! But word of mouth will triple. Add comment

  • Jan 14
  • Pet Stores
  • Oviedo, Florida
  • Staff
  • 2
  • 2
  • 45
  • REVIEW RATING 3/5

I hate going to Petsmart in Orlando because the cashiers are always rude especially on the East side many are just nasty people and have no manners towards other human beings or. customers. When I go to Petsmart the nasty people will start following me around or messing with me especially the one in Oviedo. However now every time I go I have to encounter this very rude cashier he is a tall male... Read more

Was this review helpful? 1 6

  • Jan 11
  • Pet Stores
  • South Whittier, California
  • Online Order
  • 26
  • REVIEW RATING 3/5

Bad...Internet sales in store pick ups!!!!!!!!!!terrible they told you the items in stock in store pick up and after an hour they send you email saying that your order has been cancel...... Read more

Was this review helpful? 0 1
  • From mobile
  • Petsmart
  • Jan 11
  • by anonymous
  • #581068

Baby bearded dragons sick they are selling. Out of 6 since November. 3 died. 1 are very ill one with the adobo virus one with bad infection and one ok so far. Add comment

  • Jan 09
  • Animal Services
  • Houston, Texas
  • Dog Grooming
  • 5
  • 5
  • 117
  • REVIEW RATING 4/5

SUPER mad at them!!!! I took my two dogs to their grooming place. My female one (who is usually the calm one) got out and was crying. I found that unusual, but I thought she was having a bad day. Two days after we notice about 50 small bumps on her body sides. I thought it was an allergic reaction and gave her some benadryl. I was checking her this week and notice a LOT of scratches. Took... Read more

Was this review helpful? 1 2

  • Jan 08
  • Pet Stores
  • Langley, British Columbia
  • Dog Accessory
  • 1
  • 1
  • 65
  • REVIEW RATING 4/5

If there ever was a disreputable, slimey business model that seems increasingly endemic amongst large retailers, Petsmart is the posterboy. Regrettably, making it much more reprehensible is the victim(s) of their race to the bottom, are our pets. Specifically, receipt of a Christmas gift, as it turns out, manufactured and distributed by Toys-R-Us, having provided an exclusive dealership to... Read more

Was this review helpful? 1 2

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